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Heiser Toyota

Milwaukee, WI

4.7
7,811 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,811 reviews

November 18, 2019

Thank you Vincent I have an electric ghost in my cars system and although it has yet to be resolved I could tell the service tech was working hard to solve the issue. More

by SCHLAA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you've had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

November 18, 2019

Fantastic experience! I bought my last car here and had a great experience so decided to go back to buy my new car. Like the first time, they made the process very easy. Tr More

by E-Tolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tria Lee
Nov 18, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Tria and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 18, 2019

Another Great Service Experience Great Service Experience again @ Heiser Toyota. Vincent and the Service Team were great to work with on my wife's 2019 Highlander. It's good peace of More

by 101PFDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

November 18, 2019

Great service Everything on time, pleasant, and to expectations. Thank you so much! Online apt was perfect, easy to use and email and text reminders helpful. Staff More

by Pete Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Heatherly
Nov 19, 2019 -

Heiser Toyota responded

Dear Pete, Thank you for the positive feedback! We are thrilled to hear that you've had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

November 18, 2019

Car purchase This is my 6th Toyota purchase. Every time I have visited for service or a car purchase the service has been excellent. Everyone is so friendly and he More

by JENNY.CALHOUN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Heiser Toyota responded

Dear Jenny, Thank you for the positive feedback! We are thrilled to hear that you continue to have a great experience with Heiser Toyota. We greatly appreciate your business and look forward to seeing you again next time. Happy driving!

November 17, 2019

Amazing team work The team at Heiser Toyota was amazing. Time conscience , family atmosphere and very knowledgeable . Got me into the car I wanted with no hassle. Took More

by SDCTIGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence, Jaime Flynn, Trevor Tucek
Nov 18, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Bill and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 17, 2019

Al was awesome! Buy a car from him! Great experience. Al took the time to explain all the features of the vehicle and spent plenty of time making sure we were comfortable with our purchase. We had asked t More

by Kim L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Heiser Toyota responded

Dear Kim, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 17, 2019

Excellent experience Heiser Toyota was such a nice experience, an excellent staff with quality service! Thank you so much and I now only want to work with Heiser. More

by NMARIE.BASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 16, 2019

Outstanding Purchase Experience The Heiser Team did an excellent job with our recent 4Runner purchase. Competitive pricing, professional assistance and a positive experience bring us More

by ROBBINSML53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goren Filipovic
Nov 18, 2019 -

Heiser Toyota responded

Dear Robbin, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with the Heiser Toyota team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 15, 2019

Excellent this time around Brian (the mechanic) explained the problem to me which made me feel like he knew what he was doing. Apparently the gears are set up at a certain spe More

by RSEDGWICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service tech Jeremiah Heatherly, He was great and the mechanic Brian was awsome
Nov 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had an excellent experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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