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Heiser Toyota

Milwaukee, WI

4.7
7,862 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,862 reviews

November 27, 2019

Great Service!! Loved the service!! The guys were great!! I will be back and I will definitely send others this way. Great Experience!! The process was easy breezy. More

by NaturallyUnique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had great and easy experience with Al and Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 26, 2019

Tint FOB Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. More

by DORF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are pleased to hear that you had a great experience with Shahat and the Heiser team. Thank you for choosing Heiser and we look forward to seeing you again next time.

November 26, 2019

I WAS IN AND OUT SOONER THAN EXPECTED CAME IN FOR AN AIR BAG RECALL THAT WAS SUPPOSED TO TAKE 3 HOURS AND WAS DONE IN ONE HOUR. ALSO MY DAUGHTER CAME INTO GET ME AND GOT A FLAT TIRE ON HER More

by MSYGARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garski
Nov 27, 2019 -

Heiser Toyota responded

Dear Kevin, Thank you for the positive feedback! We are pleased to hear that you had a great and efficient experience with us. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 26, 2019

Headlight bulb replacement Came in to replace headlight. Solid customer service experience. Appreciate the nice waiting area with space to work with laptop. Daughter liked the p More

by CWESTON77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We're happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 26, 2019

Overall good customer service and car repair job well done. Overall good customer service and car repair job well done the first time. Vincent, the service representative was friendly and provided good service. More

by HDARSHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We're happy to hear that you had a great experience with us. Thank you for choosing Heiser and we hope to see you again soon. Happy driving!

November 26, 2019

So hopeful and friendly!!! Made everything so easy. Everyone worked with me to make sure I got exactly what I needed and wanted in a car. More

by eringrace95
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Heiser Toyota responded

Dear Erin, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that Al and the Heiser team helped to find what you were looking for. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new ride!

November 25, 2019

Great service, good price. We were very pleased with the service that we received when buying our new car. Jorgo continues to answer emailed questions that I have regarding how More

by Steinfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are so happy to hear that you had a great experience with Jorgo and the Heiser team, and that Jorgo continues to be of help to you. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

November 24, 2019

Service Very helpful services and the price are reasonable. Workers there are very friendly and the wait isn’t that long very quick. Would definitely recommen More

by KATHYHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Nov 25, 2019 -

Heiser Toyota responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 24, 2019

New 2019 RAV4 Limited Hybrid purchase This is my second car purchase at this dealership, Both through salesperson James Hicks. He is the main reason I keep coming back. Awesome experien More

by RGEREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you continue to have a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

November 23, 2019

Friendly great customer service Al, very respectful, patient, takes the time to throughly explain the buying process step by step. I would recommend friends and family. Thank you A More

by NLFREEBIRDLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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