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Heiser Toyota

Milwaukee, WI

4.7
7,527 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,527 reviews

August 22, 2019

Good experience Came in knowing what I wanted. Because I had done some checking of prices through True Car, they gave me a discount while other dealers weren't willin More

by Wihammerhead
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. We appreciate your business and hope to see you again in the future. Happy driving!

August 22, 2019

A good sales experience. Quality dealership. I enjoyed dealing with salesperson.at Heiser Toyota. Porchia Woodson knew her products and represented Heiser well. Was not pushy and aggressive bu More

by MICHAELMOMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Drewek, Porchia Woodson
Aug 23, 2019 -

Heiser Toyota responded

Dear Michael, We appreciate the great review and so does Porchia! We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 22, 2019

4runner the team was fantastic, deal great,t and place was great free car washes, and quality vehicles from quality people would suggest to anyone and everyon More

by EVANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Evan, Thank you for the positive review and for the recommendations! We are happy we could help. We appreciate your business and look forward to seeing you again in the future!

August 21, 2019

Continuing Excellence I have always received top notch service from courteous personnel. Even though they were extremely busy, I was in and out in reasonable time. Thank y More

by CATHLEEN_MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Stoehr
Aug 21, 2019 -

Heiser Toyota responded

Dear Cathleen, We appreciate your positive feedback! Thank you for choosing Heiser, and we look forward to seeing you again.

August 21, 2019

Awesome Experience I went to Heiser because of the quality of salespeople and exceptional service. The service department is honest, friendly, knowledgeable and treats More

by SDISTEFANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We look forward to seeing you again soon.

August 21, 2019

Awesome Service Chue Lee is a great person to work with. He is friendly and honest. I always go to him for assistance and recommend him to my family. More

by SWTANGELYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 21, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive feedback, Chue Lee appreciates your recommendations! We look forward to seeing you again soon.

August 21, 2019

James and Heiser were great as always! As always was a pleasure to work with James and Heiser. They were able to get in the car I wanted quickly and without a problem. My 6th or 7th car f More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Heiser Toyota responded

Dear Brent, We are happy to hear that you had a pleasant experience! We appreciate your positive feedback and look forward to seeing you again in the future.

August 21, 2019

I couldn’t be more satisfied I was able to make an appointment the same day and I was told that the appointment may last up to an hour. I was out in 30 minutes. Everyone is always More

by KRISTINE.EHRMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Aug 23, 2019 -

Heiser Toyota responded

Dear Kristine, We appreciate the great review! We are happy to hear that your experience was positive and efficient. Thank you for choosing Heiser and we hope to see you again in the future.

August 21, 2019

Al Hussain is great to work with at Heiser Toyota Getting a new car is challenging but do yourself a favor and go to Heiser Toyota and talk to Al Hussain you will be glad you did. I got an incredible More

by Joanne 8347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Heiser Toyota responded

Dear Joanne, Thank you for the great review! We are so happy to hear that Heiser and Al provided you with a positive and personal experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 20, 2019

Very pleased Fast service with my oil change but also appreciated the review of all the points on my vehicle where a problem could have developed. Reassured that More

by jane.jansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Aug 21, 2019 -

Heiser Toyota responded

Dear Jane, Glad we could help! Thank you for choosing Heiser, and we are looking forward to seeing you again in the future.

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