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Heiser Toyota
Milwaukee, WI
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,489 reviews
April 30, 2019
Always prompt The dealership seemed rather busy and I was quoted a wait time of 90 minutes. After waiting only 45 minutes, I was told that my car was ready! The dealership seemed rather busy and I was quoted a wait time of 90 minutes. After waiting only 45 minutes, I was told that my car was ready! More
by GRIPPE64
Verified CustomerEmployees Worked With
April 30, 2019
Very good experience at Heiser Very helpful finding me my perfect car. Flexible with my schedule. Prices comparable to other dealership. Everyone was very friendly. Third vehicle I' Very helpful finding me my perfect car. Flexible with my schedule. Prices comparable to other dealership. Everyone was very friendly. Third vehicle I've gotten at Heiser. More
by katrina w
April 30, 2019
A Positive Car Buying Experience I never look forward to car buying, but Roger and other Heiser Toyota staff actually made us feel comfortable and accepting. How you are treated coun I never look forward to car buying, but Roger and other Heiser Toyota staff actually made us feel comfortable and accepting. How you are treated counts most. They are true professionals; dedicated to customer service. More
by BOBANDWYNNEMARKEY
April 29, 2019
New car buying experience. My new car buying experience could not have been any better. Al Hussain, my new car salesman did a spectacular job. He answered all of my questions My new car buying experience could not have been any better. Al Hussain, my new car salesman did a spectacular job. He answered all of my questions and helped me with everything right up until I drove the new car out of the garage. Purchasing a vehicle is not always the most pleasant experience for a woman, but Al made it easy. Thank you. More
by Susan
Employees Worked With
April 29, 2019
5K service Could have given the car a car wash since they knew the car was going to be there for more than needed for the service. Could have given the car a car wash since they knew the car was going to be there for more than needed for the service. More
by JAMIESANDERS317
Employees Worked With
Chue Lee, Bob Arciszewski
April 29, 2019
Got me in quick and fixed issue Price seemed high, but I really have no idea. Nice waiting area. Never count on a rental, even if you pre-arrange, but they do have shuttles if that h Price seemed high, but I really have no idea. Nice waiting area. Never count on a rental, even if you pre-arrange, but they do have shuttles if that helps. More
by SeanH
Employees Worked With
Bob Arciszewski
April 29, 2019
Great service experience As a buyer of over a dozen Heiser vehicles over the years, I would not return there unless the experience was of 5-star caliber! As a buyer of over a dozen Heiser vehicles over the years, I would not return there unless the experience was of 5-star caliber! More
by JEFF Wasserman
Employees Worked With
April 29, 2019
Staff was amazing Tyre service staff was excellent and very attentive to keep me updated on what was happening and how much longer it was going to be. Tyre service staff was excellent and very attentive to keep me updated on what was happening and how much longer it was going to be. More
by CASEYJ1
Employees Worked With
Dana Schilz
April 28, 2019
Purchase of a new 2019 Toyota Corolla and Trade-in James is an excellent salesman and greets me by name every time I walk in. He continues to beat my expectations with every car I purchase from him. He James is an excellent salesman and greets me by name every time I walk in. He continues to beat my expectations with every car I purchase from him. He now has a second generation to continue his great service with. Thank you James. More
by MMCCARTHY40
April 27, 2019
Amazing! Best experience I’ve ever had at a dealership!! James is the best sales guy without being salesy! I would highly recommend Heiser and James to anyone! Best experience I’ve ever had at a dealership!! James is the best sales guy without being salesy! I would highly recommend Heiser and James to anyone! The whole team is super nice and helpful! More
by kapolzin
