Heiser Toyota

Horrible service We came in to look at a different vehicle we were treated horribly by the salesman he made us feel like we were not worth his time We came in to look at a different vehicle we were treated horribly by the salesman he made us feel like we were not worth his time More

New Vehicle Purchase Experience My Salesperson, Jason Larner, was great getting an appt set up, and arranging a loaner vehicle, with the Service dept. to install a remote start syste My Salesperson, Jason Larner, was great getting an appt set up, and arranging a loaner vehicle, with the Service dept. to install a remote start system and other accessories after the purchase of our new Highlander. Bob in Service took it from there and assured the work was completed correctly, and on time. I expect to be back for any and all service needs going forward. Thanks to all on the Heiser Team!! More

First visit to Heiser for Service Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethin Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethings done while waiting. More

Evaluate front end issue after accident I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disapp I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disappointed in the service I received. After waiting nearly two hours a service advisor came out and told me I needed new struts. I just had them replaced the week prior, and I told them that when I checked in with the vehicle. He then made me go back to the service area so someone else could explain things to me. It seemed as though no one knew what the problem was and they were guessing. They didn't even bother to take the tire off to look at things and I was charged $89 plus tax! More

Came for a 5000 maintenance. An email and car manual said the oil would be changed at 5000 miles. When I got there man I dealt with said no oil change, booklet and email were wron An email and car manual said the oil would be changed at 5000 miles. When I got there man I dealt with said no oil change, booklet and email were wrong. Why wasn't this corrected to save me a trip? I asked about another issue he wasn't very helpful with. When car was finished and he returned keys, he said come any time for an oil change. So why couldn't it have been done then? I had a half hour drive to get there and this was a bust. More

excellent service On time service and friendly staff. Listened to my needs and did the service requested. Asked for my input on any additional services and followed m On time service and friendly staff. Listened to my needs and did the service requested. Asked for my input on any additional services and followed my needs. More

Very helpful...honest and respectful. They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. The They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. They saved me a lot of money by being forthcoming and they completed the job in a timely manner. More

Quick, efficient service Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser To Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser Toyota More

Service + Outstanding friendly service every time my car is scheduled. Very minimum wait time. The waiting area is very comfortable with coffee or cold beverage Outstanding friendly service every time my car is scheduled. Very minimum wait time. The waiting area is very comfortable with coffee or cold beverages available. More

Made online purchase a snap Found the vehicle I wanted and Mitch the salesperson took care of all the details and ensured everything would meet my satisfaction. We are very pleas Found the vehicle I wanted and Mitch the salesperson took care of all the details and ensured everything would meet my satisfaction. We are very pleased with our Highlander and will definitely see them for our next vehicle More