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Heiser Toyota

Milwaukee, WI

4.7
7,533 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,533 reviews

January 14, 2019

Express Service - 75,000 mi. Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minute More

by RTRAUM
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Recommend Dealer
Yes
Employees Worked With
Cashier- very cheerful and businesslike., Chue Lee
January 14, 2019

It was and always is OUTSTANDING!!!! Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the serv More

by the mayor
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Recommend Dealer
Yes
Employees Worked With
dave
January 14, 2019

EXCELLENCE SERVICE/JAMES HICKS IS THE BEST. EVERYONE THERE FOR YOU, VERY FRIENDLY AND TAKE ALL THE TIME YOU NEED. NO PRESSURE. JAMES HICKS IS THE BEST, CAN'T SAY ENOUGH ABOUT HOW GREAT HE IS AND More

by IRENE.JORGENSEN
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Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
January 14, 2019

Made online purchase a snap Found the vehicle I wanted and Mitch the salesperson took care of all the details and ensured everything would meet my satisfaction. We are very pleas More

by DWETTERM
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Recommend Dealer
Yes
Employees Worked With
Lis Arendorfer-Mess
January 14, 2019

Fantastic! Great to work with Al and Chad! Al and Chad mad the process a pleasure. I dealt with 4 dealerships and they Genuinely listened to my needs and respected me and the entire process I w More

by BILL.WERRA
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Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
January 14, 2019

Came for a 5000 maintenance. An email and car manual said the oil would be changed at 5000 miles. When I got there man I dealt with said no oil change, booklet and email were wron More

by DAT9CAT54
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Recommend Dealer
Yes
Employees Worked With
Don't know any name
January 14, 2019

great service everyone is always helpful and friendly prompt service. Made an appointment got taken as soon as I got there and I was out of there in no time More

by TICHS4
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Recommend Dealer
Yes
Employees Worked With
January 14, 2019

Jorgo Ndina was great to deal with I thought the whole experience was wonderful. I felt treated fairly and with respect. I believe my needs were both attended and listened to. Jorgo More

by ritaozaukee
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

excellent service On time service and friendly staff. Listened to my needs and did the service requested. Asked for my input on any additional services and followed m More

by alex50
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Chue Lee
January 07, 2019

First Time at Toyota I walked into Heiser knowing my needs, but was not familiar with their vehicles. Brian Drewek was very knowledgeable about all the options and helpfu More

by Highlander Happy
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Drewek
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