Heiser Toyota - Service Center

He was very helpful in making sure I received the best care for my Highlander . He is truly a great salesman in the line of keeping everything running smoothly.definitely a caring person for his customers care for my Highlander . He is truly a great salesman in the line of keeping everything running smoothly.definitely a caring person for his customers. He needs a raise !! More

Came in to have a bulb change in my drive shifter. Service was great thanks. Service was great thanks. More

Everything went well, except for wait time. Took about 3+ hours for oil change and lug nuts apposed to the 60-90 minutes I was told. I waited at dealership because of the time and would not hav Took about 3+ hours for oil change and lug nuts apposed to the 60-90 minutes I was told. I waited at dealership because of the time and would not have if I knew it was going to be that long More

My cabin filter was checked and it was recommended to me to replace the filter. The lid on the cabin filter was not put back on properly. Otherwise my oil change was good. to replace the filter. The lid on the cabin filter was not put back on properly. Otherwise my oil change was good. More

Arrived 10 minutes early to my appointment only to be overlooked. Not sure if it was ‘Kevin’ but an associate went directly to the person standing behind me and assisted them first rather than asking overlooked. Not sure if it was ‘Kevin’ but an associate went directly to the person standing behind me and assisted them first rather than asking who was next in line. Resulting in me waiting and additional 10 minutes or 20 minutes in total. Unacceptable. More

Very clean and professional environment. Tom at the service desk was very knowledgeable and helpful explaining services done and those that need to be done. This is the first time taking my Tom at the service desk was very knowledgeable and helpful explaining services done and those that need to be done. This is the first time taking my 4Runner to this dealership. More

Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

Did not provide window sticker for next oil change. Overstated wear on brakes, which was verified by independent mechanic Overstated wear on brakes, which was verified by independent mechanic More

Matt was very transparent and kept me informed on my car's progress. The service was quick and painless. car's progress. The service was quick and painless. More

Easy, timely, fair and honest I talked with him for 5 minutes total. Very easy. Gave me a coupon applied automatically and a car wash code. minutes total. Very easy. Gave me a coupon applied automatically and a car wash code. More