Heiser Toyota - Service Center

The staff are extremely professional and helpful. The folks in the service department go above and beyond when explaining what I need to ensure m vehicle is safe and road ready!! Bring back the popco The folks in the service department go above and beyond when explaining what I need to ensure m vehicle is safe and road ready!! Bring back the popcorn, please!! More

Overall I have had a good experience over the past 8 years with their service dept. years with their service dept. More

Outstanding service representative kept me well informed and discussed all my service options very thorough and discussed all my service options very thorough More

Good Service especially Kevin Driebel,very professional, friendly that make you feel as well taken costumer. Will recommend friends. friendly that make you feel as well taken costumer. Will recommend friends. More

I appreciate how quickly they were to respond and help me get my issue resolved. get my issue resolved. More

I’ve bought my Toyota Highlander in 5/2019 and have only ever had service done with Toyota. The last time I was in for routine oil change/tire rotation Peter brought out a long list of service recommendatio ever had service done with Toyota. The last time I was in for routine oil change/tire rotation Peter brought out a long list of service recommendations that “hadn’t been done”, but didn’t look into my service history, he didn’t even see that the car had been serviced there for the last 4 years, frustrating. This time, I brought my car to be serviced at 9:45a, and was told it should be ready around 1p. I called at 2p for an update and was not able to get ahold of anyone in the service department. I was also told that Peter would call with an update. No call by 3p, so I called back and again was not able to talk to anyone and that Peter would call me. Finally, around 3:45p, I received a call that my car was ready. But, I had used the shuttle service provided and was told that the driver was sent home at 3p, so had to arrange my own ride to pick up my car. VERY disappointing experience and will likely look elsewhere for future car service. More

It was very fast and pleasant, this time. I would like to see what service is needed before I schedule appointment. I would like to see what service is needed before I schedule appointment. More

Good service with excellent prices. .. I would recommend and patronize next time. Keep up the good work .. I would recommend and patronize next time. Keep up the good work More

Exceptional customer service. Detailed summary of my vehicle needs. Always great service. I love the the pick up and drop off service that’s available. Detailed summary of my vehicle needs. Always great service. I love the the pick up and drop off service that’s available. More

Excellent on time customer oriented helpful knowledgeable reasonable considerate great lounge area and much more reasonable considerate great lounge area and much more More