Heiser Toyota - Service Center

I have a hard time trusting car dealerships for routine maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the own maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the owner can plan out expensive maintenance- which apparently is often. Take car in for free tire rotation and leave having spent $200+ along with a list of $1,500+ of additional work needed. This is with a routinely maintained vehicle. $800+ for spark plugs!?! Yikes! But I feel like I am treated well at Heiser. Tom is pleasant. It would be nice to know “just how dirty was the throttle body” that I just had cleaned after previously having had it cleaned 30,000 miles prior? Could I have gone another 20,000 miles? Maybe I would’ve done the brakes if I skipped the throttle body? How do we ever know these things? What we learn is that nothing is free. More

I liked the customer service they did a great job for me. I am satisfied. I am satisfied. More

Thirty years and they’re still my #1 dealer. The service center is the best - most reliable and always most affordable. Friendly, knowledgeable staff, who offer personal “family like” attention. The service center is the best - most reliable and always most affordable. Friendly, knowledgeable staff, who offer personal “family like” attention. More

Service was good and I was in and out in a timely manner. Professional and polite. Professional and polite. More

Service writer was friendly, informative and efficient. Comfortable waiting area, very pleased with service and staff. Comfortable waiting area, very pleased with service and staff. More

Matt is a great guy to work with. He's always friendly and knowledgeable. I never feel like I'm being pushed to have something done to my car. He's always friendly and knowledgeable. I never feel like I'm being pushed to have something done to my car. More

Dealer provides a good service. Wait times are a little long. Appointments are easy to setup. Wait times are a little long. Appointments are easy to setup. More

Always willing to help and provide the best possible service and demonstrating a good attitude. service and demonstrating a good attitude. More

Scheduling was easy, they helped me right away, they explained exactly what would be done and were very kind to me explained exactly what would be done and were very kind to me More

Great service on time by professional staff at reasonable price. Great place to get service done. price. Great place to get service done. More