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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,156 Reviews
Call Service Center (414) 357-2100

4,156 Reviews of Heiser Toyota - Service Center

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September 13, 2023

Went above and beyond. When service mgr noticed my cane he went out and brought my car as clients as he could. More

by BPAMPERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2023

The employees were all friendly, helpful. Car was done in a timely manner. My concerns regarding my vehicle were addressed to my satisfaction. More

by masuz1w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, courtesy driver was very friendly , Kevin Driebel
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 12, 2023

Matt was very efficient in solving the problem at hand and provided useful recommendations for other service needs. More

by ES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 12, 2023

Great service, great people. Every time I take my car there for the normal service checkups, I always have a great outcome. No complaints More

by LMJOHNSON1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 11, 2023

The gentleman that worked with me was very kind, helpful and professional. I would recommend Heiser Toyota Service Center to friends and family. More

by Charlie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 11, 2023

Peter is the best service manager! Very knowledgeable and puts the customer first always. His genuine concern is a blessing. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 11, 2023

Had an appointment scheduled for 11:30am. Waited for 2.5 hours with no update regarding if my car was worked on or not. More

by tifica6299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees.

September 11, 2023

Speedy customer service on check in and minimal wait time on the actual service. Good job. More

by LINE13JSYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 11, 2023

The people are very nice and made me feel welcome; however the services that were recomended did not need to be done, especially the brakes. Had my brakes checked and they are totally fine. Fell kind More

by EATREDCRANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who i worked with, Matt Foti
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Sep 15, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 09, 2023

Excellent service writer. Friendly and knowledgeable. Found a coupon for me to use on my service. More

by DAN@DIGIDANIMAGES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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