Heiser Toyota - Service Center

Everything is great but they could use some more workers. I understand this is a problem everywhere you go. I understand this is a problem everywhere you go. More

Attentive and honest. Really enjoy working with this dealership. And everyone is really friendly. Highly recommend. Really enjoy working with this dealership. And everyone is really friendly. Highly recommend. More

Service personnel communication was on point. Facility was clean and presentable. Will be my dealership moving forward. Facility was clean and presentable. Will be my dealership moving forward. More

They took care of my issue as soon as they could and made me feel like a priority. me feel like a priority. More

I was happy with service. But I was so disappointed with the following: I am on my 6th Prius I believe between your facility and andrews. I used to live in Shorewood. I ha But I was so disappointed with the following: I am on my 6th Prius I believe between your facility and andrews. I used to live in Shorewood. I have always completed service with you. I have been a loyal customer forever. I had a 5.00 coupon for an oil change. I left it at home. I was shocked. He literally would not give me the discount. Everyone I tell that is appalled. It was so disappointing. It is discouraging business. I could care less about 5.00 but just the principle. More

Well there could have been a little more honesty in the delivery of our car we had just purchased. We were told it was detailed for us and it was absolutely filthy. It took me 5 hrs to clean and fix the it delivery of our car we had just purchased. We were told it was detailed for us and it was absolutely filthy. It took me 5 hrs to clean and fix the items that were pointed out. What was even worse is the nonchalant behavior of the people when it was brought to their attention. Needless to sa I was grossly disappointed. I’m still waiting for someone to contact me about this matter. On a brighter note whe I brought my car into dealership for service I was treated with respect and my primary concern was addressed and in a time manner as well. Looking forward to someone contacting me again. Rest assured my expectations are based on the promises made by those we bought the van from, the salesman as well as the finance manager. According to all the plaques and awards you have hanging in the dealership you take pride in the quality and service you offer to you customers. Well I guess we will have to wait and see. Respectfully Donald & Judi Gokey More

I have had a great experience with Heiser. The purchasing of my vehicle went smoothly and the follow up service was proffesional and done very quickly. The purchasing of my vehicle went smoothly and the follow up service was proffesional and done very quickly. More

Quick, clean and exceptional service. Staff was friendly and greeted me right in the service drive. Staff was friendly and greeted me right in the service drive. More

My tire rotation use to be free, but not anymore. Tires were purchased at Heiser Tires were purchased at Heiser More

I was able to in and out within an hour and 15 minutes. the wait was pleasant the wait was pleasant More