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4,149 Reviews of Heiser Toyota - Service Center
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November 26, 2019
Tint FOB Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. Shahat is my boy!!! He will get much more biz from me!!!! I brought my mon in to get a new car. Im coming back. More
by DORF0
Verified CustomerEmployees Worked With
November 24, 2019
Service Very helpful services and the price are reasonable. Workers there are very friendly and the wait isn’t that long very quick. Would definitely recommen Very helpful services and the price are reasonable. Workers there are very friendly and the wait isn’t that long very quick. Would definitely recommend to others. More
by KATHYHER
Employees Worked With
Chue Lee
November 23, 2019
The service personnel was knowledgeable Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and pro Vincent immediately recognize my nationality speak the language directly to me it was amazing and checked me in right away, was very friendly, and professional. More
by NLFREEBIRDLL
November 23, 2019
Nice job Vincent did a good job. It took a few minutes to get waited on but a least 3 people told me that I would be helped soon. Vincent did a good job. It took a few minutes to get waited on but a least 3 people told me that I would be helped soon. More
by DAVIDSTATZA
November 21, 2019
Oil change with tire rotation Jerihmia kept me informed and reviewed the service verbally and written. my car was taken shortly after I arrived and finished timely Popcorn mach Jerihmia kept me informed and reviewed the service verbally and written. my car was taken shortly after I arrived and finished timely Popcorn machine worked no soda More
by KRAUSC
Employees Worked With
Jerimiha
November 20, 2019
Recall appt Appointment went great with great service. They handed my airbag recall nicely with a quick ride on the shuttle to work. I would highly recommend us Appointment went great with great service. They handed my airbag recall nicely with a quick ride on the shuttle to work. I would highly recommend using the service dept More
by MBOESELAGER
Employees Worked With
Chue Lee
November 20, 2019
Mixed bag experience I’ll start by saying Vincent was wonderful! He was very helpful and addressed my needs. Overall however the experience entering the service center is I’ll start by saying Vincent was wonderful! He was very helpful and addressed my needs. Overall however the experience entering the service center is subpar. This is my third visit where nobody has he greeted me or acknowledged that I am there waiting. Multiple staff people walked past me, one made phone call after phone call while I stood in front of the counter, and it was very frustrating. I think the staff needs to be trained to at least greet people when they enter the service area to say, “Someone will be with you shortly.” I felt like I was invisible, until Vincent came through and noticed me standing there waiting for help. Thank you Vincent! More
by JH
Employees Worked With
November 19, 2019
Engine icon went on My. engine icon went on. I called to have this checked. I was told the entire appointment schedule was booked for the next eight days. I said I had My. engine icon went on. I called to have this checked. I was told the entire appointment schedule was booked for the next eight days. I said I had an engine icon on and I felt uncomfortable driving the car. I was told there was no emergency time slots built into to there appointment schedule but I could come in on stand by. I asked if that might mean I could wait six or seven hours before being taken care of. I was told they could not say how long it would take. I did go in on stand by and was on my way home in two hours. I had to change my own plans to have the car taken care because of the uncertainty of waiting time but I was satisfied that I was taken care of in two hours. More
by MUELLERR
Employees Worked With
No idea of names of contact people
November 19, 2019
Routine service I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this I received very good care. My wife likes to bring her car here for service also. They explained everything very clearly.l would highly recommend this dealer to my friends. More
by GEGRIFFITHJR
November 19, 2019
okay service The person that setup my appointment didn’t fully explain that it will take 1-2 days for my car to be done, which caused confusion. When I pulled into The person that setup my appointment didn’t fully explain that it will take 1-2 days for my car to be done, which caused confusion. When I pulled into the service garage no one came to help me for about five minutes and I had to walk inside to have someone help me. More
by NANCYTHAO
Employees Worked With
Chue Lee
