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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,137 Reviews
Call Service Center (414) 357-2100

4,138 Reviews of Heiser Toyota - Service Center

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August 17, 2024

Everyone was friendly and service was fast. I was disappointed that TV was on Fix News, I wouldn’t sit in that area while waiting More

by terrydennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti, Christopher Dixon, Christopher Graesing
Report | Print
Aug 17, 2024 -

Heiser Toyota responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 17, 2024

We consistently get quality, reliable service at this location. We have all pur maintenance done here. More

by 4WIWALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Aug 19, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 16, 2024

Everything was very quick and easy. They were very accommodating and made sure I knew everything that was going on. Overall, very helpful and would definitely take my car there for work More

by grant.russell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 16, 2024

Very nice and accommodating. Nice and clean facility. Desk and scheduling very pleasant. Smooth and Easy transaction. Thank you Toyota Heiser. More

by jayrome.gayo.dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foti, Christopher Dixon, Christopher Graesing
Report | Print
Aug 17, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 15, 2024

Quickly preformed my service and advised me about some small items to do at the time. More

by jon.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Graesing
Report | Print
Aug 16, 2024 -

Heiser Toyota responded

Jon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 15, 2024

Pete was great! I was not happy with the markup on a lug nut ($30!ea) More

by Joseph Jennaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Heiser Toyota responded

Joseph, It's great to hear that Peter was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 15, 2024

Service Advisor Graesing was very helpful, friendly, knowledgeable and accommodating. I enjoyed working with him, and look forward to doing so again. More

by RKUEHL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Graesing
Report | Print
Aug 16, 2024 -

Heiser Toyota responded

Thank you! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 14, 2024

Friendly staff, work done on time, good explanation of what was done. Nice follow up call the next day. More

by rolson200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
Report | Print
Aug 14, 2024 -

Heiser Toyota responded

Thank you! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 14, 2024

I appreciate how easy it is to make an appointment and how on-time the dealership runs. There is real peace of mind making plans around an appointment. Add to that a polite staff, clear explanations of th More

by NJSHANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Heiser Toyota responded

Thank you! Pat and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 14, 2024

always had good service in the past. This time service was slow and they didn't notify me when it was done and I was just in the waiting area. I had to ask. More

by MARTY.JARVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
Report | Print
Aug 14, 2024 -

Heiser Toyota responded

Marty, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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