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Helms Bros., Inc.
Bayside, NY
2,260 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,260 reviews
May 28, 2025
This is the second car I’ve purchased at Helms Bros. I wouldn’t go anywhere else. They are top notch in every aspect of car buying and maintenance Andrea is a true professional. Kudos to Helms Bros f I wouldn’t go anywhere else. They are top notch in every aspect of car buying and maintenance Andrea is a true professional. Kudos to Helms Bros for their level of commitment to their customers More
by CAROLEF11375
Verified CustomerEmployees Worked With
Other Employees :
Eric Gonzalez in the service dept is OUTSTANDING!
May 22, 2025
Outstanding qualities excellent accommodation great customer service classic presentation relaxed ambience Respectful and friendly employees customer service classic presentation relaxed ambience Respectful and friendly employees More
by PCCHAN.NYCNOTARY
April 29, 2025
From the salesman to the Dealership manager they could not have been anymore respectful and accommodating to me. They all went out of there way to make my wishes come true. not have been anymore respectful and accommodating to me. They all went out of there way to make my wishes come true. More
by LJSPLUMBINGANDHEATING
April 21, 2025
Michael Nekava, is a Gem there at Helms Bros Mercedes. Always Straight forward Honest, Professional, reasonable and fair with the negotiating. Always Straight forward Honest, Professional, reasonable and fair with the negotiating. More
by BRISBINST
Employees Worked With
April 13, 2025
Andrea Kass has sold me many cars. Even though I retired to Florida, I still would not purchase Mercedes from anyone else. She makes me feel like family and goes the extra nine yards Even though I retired to Florida, I still would not purchase Mercedes from anyone else. She makes me feel like family and goes the extra nine yards to satisfy me. More
by OLLY1933
Employees Worked With
April 09, 2025
Michael is a very knowledgeable, kind and helpful salesman. Tamer is another person who helps me a lot. Both of them are wonderful! salesman. Tamer is another person who helps me a lot. Both of them are wonderful! More
by JINGBO_LIU
Employees Worked With
April 08, 2025
Very professional, polite, understanding and helpful in dealing with customers. Environment well kept. Vehicle are well kept, displays are superb. dealing with customers. Environment well kept. Vehicle are well kept, displays are superb. More
by KENTON_GRANT68
Employees Worked With
Andy
March 22, 2025
Transparent and fast communication. Friendly staffs and service bring the whole experience to new level Friendly staffs and service bring the whole experience to new level More
by S327769
March 21, 2025
The salesman was good. The information I received online such as: the car I bought, the CARFAX report, etc., was incorrect. If you are going to tack and provide those servi The information I received online such as: the car I bought, the CARFAX report, etc., was incorrect. If you are going to tack and provide those services I think you should ensure their accuracy; it leaves the impression of a lack of attention to detail. More
by TIMONK
Employees Worked With
John Ullas
March 05, 2025
helms continues to provide five star service for all your car needs and have exceeded my expectations for a first class car buying experience! car needs and have exceeded my expectations for a first class car buying experience! More
by NSKEMPIJAN
