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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
March 08, 2020
Very happy with MercedesHave been driving them about Very happy with Mercedes Have been driving them about 22-25 yrs Love the way it drives and the all around ease with all the new technology Very happy with Mercedes Have been driving them about 22-25 yrs Love the way it drives and the all around ease with all the new technology More
by NJP1464
Verified CustomerEmployees Worked With
March 07, 2020
Purchased a CPO from Helms Bros, overall was a good experience. Low pressure and they were accommodating to my needs. The bumper had a some minor scratches and they did a beautiful job relaxing it. experience. Low pressure and they were accommodating to my needs. The bumper had a some minor scratches and they did a beautiful job relaxing it. More
by GEORAFTIS
Employees Worked With
March 07, 2020
The best dealership in NYC. Excellent service at this dealership. My service guy Michael Altamura is the best sales person there. I have been a customer for 12 years and I have been working with Mike f dealership. My service guy Michael Altamura is the best sales person there. I have been a customer for 12 years and I have been working with Mike for the past 9 years. His dedication, professionalism and knowledge is amazing. He makes the process of buying a car very easy and stress free. More
by PAM4OT
March 06, 2020
Wonderful Experience The Chill and Elegant part: Jurgen greeted us and asked what we are looking for, Jurgen is a very elegant and chill guy. He didn't hesitate for a seco The Chill and Elegant part: Jurgen greeted us and asked what we are looking for, Jurgen is a very elegant and chill guy. He didn't hesitate for a second and offered us a test drive, not only 1 but 2. So it is not like the luxury dealer in the movie, if you don't dress up you are not gonna get attention, this didn't happen at all. And then we sat down and discussed the deal. I couldn't make a decision on the same day so we left and to be continued. The fun and exciting part: So we went back. Antony helped us and finalized the pricing of both cars that we interested in. Antony is a very knowledgeable guy and very funny and always seems exciting. He ran back and forth between us and his manager, eventually. Viola, we copped. The rest is very easy. The whole progress happens within 72 hours, we tested drove, bargain, compare, sign, and the exciting part, taking delivery. Definitely will come back to Helms Bros 39months later and my lease ends. More
by GG_MONOGRAM
March 06, 2020
Mike was great as always! This is my third car leased from him! He is always available, always accommodating and the price is always fair! from him! He is always available, always accommodating and the price is always fair! More
by ZOULIE
Employees Worked With
March 06, 2020
My salesman Mike was awesome, made this transaction the easiest I have ever had! Impeccable service! Thank you for helping me decide on the perfect car! easiest I have ever had! Impeccable service! Thank you for helping me decide on the perfect car! More
by DAWNVP1775
Employees Worked With
March 05, 2020
My husband and I were very happy with Helms Bros. Their staff is knowledgeable polite, listen to your concerns and works with you. Michael and Bobby mase the process easy. staff is knowledgeable polite, listen to your concerns and works with you. Michael and Bobby mase the process easy. More
by CKAVADIAS
Employees Worked With
Other Employees :
Bobby, who works with Michael Nekava, was extremely helpful throughout the process.
March 04, 2020
Excellent Again! I just picked up my third car from Helms Bros. and Andrea Kass was fantastic again! From the initial call to the delivery, everyone at Helms Bros. was I just picked up my third car from Helms Bros. and Andrea Kass was fantastic again! From the initial call to the delivery, everyone at Helms Bros. was excellent. I highly recommend Helms Bros. for your new, preowned, and service needs! More
by Sstef13
March 02, 2020
Closed to my home,My friend just a bought a car at Helms Closed to my home, My friend just a bought a car at Helms and she is happy to drive. It was a great experience with a Debbie Chung! Closed to my home, My friend just a bought a car at Helms and she is happy to drive. It was a great experience with a Debbie Chung! More
by JUNGKIM0610@HOTMAIL.COM
Employees Worked With
March 02, 2020
Purcahse of my GLE350 2020 This is my second car from this dealership and both times I had the pleasure of working with Michael Altamura. I am happy with what they gave me on a This is my second car from this dealership and both times I had the pleasure of working with Michael Altamura. I am happy with what they gave me on a trade with the old one and ho quickly I was able to pick up the new car. Michael took the time to review all the features of the vehicle with me. More
by VANESSA17
