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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
June 12, 2019
Great Experience I looked for several months, at many MB dealers, before deciding to buy from Helms Bros of Bayside. When Helms Bros says you are not just buying a ca I looked for several months, at many MB dealers, before deciding to buy from Helms Bros of Bayside. When Helms Bros says you are not just buying a car, you are getting an experience, they are right. They have great cars, no nonsense fees, no pressure. The people I have dealt with there, live up to the high Mercedes Benz standard of customer service. I highly recommend my salesperson Matthew Smythe. Pre-owned Sales Manager Dennis Kwong is great, he is everything that a car Sales Manager should be. He is professional, concerned and very helpful to make sure the customer is taken care of. I highly recommend the preowned sales department at Helms Bros. Steven Medetsky More
by Steven M.
Verified Customer
June 07, 2019
Working with Michael Altamura was an amazing experience. Michael Altamura made the process of leasing a car smooth and super easy. He helped us get exactly what we wanted. Any issue big or small, he handled Michael Altamura made the process of leasing a car smooth and super easy. He helped us get exactly what we wanted. Any issue big or small, he handled in a timely fashion. I highly recommend going to him, he’s honestly the best. We’re forever his clients!!! More
by Yasir04
Employees Worked With
June 06, 2019
Great Experience I have leased several cars with Helms Brothers and find the staff to be excellent. The service is top notch and they are always willing to satisfy th I have leased several cars with Helms Brothers and find the staff to be excellent. The service is top notch and they are always willing to satisfy the customer needs. More
by PDELLOVA
Employees Worked With
June 06, 2019
Amazing service Helms bros made it such an easy process. I must commend Matt Symth for being patient, informative and detailed. He answered all my questions in a time Helms bros made it such an easy process. I must commend Matt Symth for being patient, informative and detailed. He answered all my questions in a timely manner and worked with me every step of the way. He’s the best and I love love love my car. More
by USHANIEJ
Employees Worked With
Matt Symth
June 06, 2019
Enjoyable, professional, hassle and stress free. A rare, enjoyable buying experience. They delivered everything they promised. They were concerned with my time, all the paperwork was prepared for me. A rare, enjoyable buying experience. They delivered everything they promised. They were concerned with my time, all the paperwork was prepared for me. The negotiations were quick and fair. Mt salesperson Andrea Kass really knows her products and how to expedite the process. Helms Bros is a great place tp purchase a car. More
by INNOVATIVEDEMO
June 05, 2019
Feet back Excellent service. Michael is the best!! Good price. Very friendly and professional. Delivered all as promised. I definitely recommend Good E Excellent service. Michael is the best!! Good price. Very friendly and professional. Delivered all as promised. I definitely recommend Good Excellent service. Michael is the best!! Good price. Very friendly and professional. Delivered all as promised. I definitely recommend Good More
by DRLEOSNY
Employees Worked With
June 04, 2019
New gla250 Price & service were great. Mike helped we get a great deal. I like dealing with Shawn in the service department so I know that will be great also. Price & service were great. Mike helped we get a great deal. I like dealing with Shawn in the service department so I know that will be great also. More
by CNORWALK1
June 04, 2019
Andrea Kass Andrea is professional, dedicated to make the customer happy and willing to go that extra mile! She is a pleasure to deal with! Because of her we ha Andrea is professional, dedicated to make the customer happy and willing to go that extra mile! She is a pleasure to deal with! Because of her we have become a family of Mercedes cars. More
by PAT.LY
Employees Worked With
June 01, 2019
Awesome Experience Jurgen was very helpful, patient with questions, nice personality. I do not like pushy dealer associates. Jurgen found the car I was looking for . In Jurgen was very helpful, patient with questions, nice personality. I do not like pushy dealer associates. Jurgen found the car I was looking for . In a timely fashion too! More
by CORALES
Employees Worked With
Jurgen Caca
May 30, 2019
My dealer is the best. I've been dealing with Michael Altamura for a long time and he always make sure I'm happy with my car I ask him for. He's the best. I've been dealing with Michael Altamura for a long time and he always make sure I'm happy with my car I ask him for. He's the best. More
by V2GONZALEZ08
