
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,265 reviews
Great Sales Associate Jeffrey Stampler was my sales associate. He provided prompt service from discussing price, features and benefits of the vehicle. He knew his product w Jeffrey Stampler was my sales associate. He provided prompt service from discussing price, features and benefits of the vehicle. He knew his product well and was very focused on ensuring the presentation (cleanliness) of the vehicle was showroom perfect. He knew my time was limited while finalizing the sale and he hustled to get it all done quickly. He did not short change the time to demonstrate all features. Best Car Sales PROFESSIONAL I have ever had and I have been buying cars for over 30 years. If I had one nit, it was with the manager who had to provide the "extra" warranties information. He kept me waiting and while in his office he was on another business call. More
Best sales person I've ever met I was once disaappinted with a sales person on my first mercedes-benz but now I am more than 100% satisfied with all the supports and help this cool, I was once disaappinted with a sales person on my first mercedes-benz but now I am more than 100% satisfied with all the supports and help this cool, patient man assisted me with! My aunt who introduced him to me was also very satisfied, he deserves 10 stars from our family! More
car leasing experience the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at he the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at her job More
One of the best salesman This was my first big purchase and I must say Maurice made it worthwhile. Maurice Martin is very patient and willing answer every and any question eve This was my first big purchase and I must say Maurice made it worthwhile. Maurice Martin is very patient and willing answer every and any question even after your purchase. He's easy to contact and return calls immediately. His customer service is outstanding. More
A true professional Our car buying experience at Helms Bros was very pleasant, especially because of Maurice Martin. Maurice was a true professional because he's knowledg Our car buying experience at Helms Bros was very pleasant, especially because of Maurice Martin. Maurice was a true professional because he's knowledgable about the cars, friendly, and not too pushy. He was there to answer all our questions and he adjusted his schedule to accomodate us. Please go see Maurice if you are interested in buying a Mercedes. - BC More
Maurice is great! Maurice Martin was super helpful and he was able to get us in the car we wanted at an affordable rate for a 3 year lease. He was professional, but per Maurice Martin was super helpful and he was able to get us in the car we wanted at an affordable rate for a 3 year lease. He was professional, but personal and took a genuine interest in making sure we were satisfied. More
Best treatment ever!!!! Kelvin Nuñez was our sales representative.. Now he's more like family.. He put us into our first Mercedes and we never had a moment where we felt unsu Kelvin Nuñez was our sales representative.. Now he's more like family.. He put us into our first Mercedes and we never had a moment where we felt unsure about our decision. Thanks Kelvin.. you rock!! Professional and sincere.. Gabe and Steph! More
My new E350 sport 4 matic Went to this dealership to "look" at the E350 sport 4 matic. Spoke with Wilhelm Frank and John Kunz. They were very thorough showing me all the fine p Went to this dealership to "look" at the E350 sport 4 matic. Spoke with Wilhelm Frank and John Kunz. They were very thorough showing me all the fine points about the 2016 model. They took there time and explained every detail. They showed me several models and made sure I was comfortable. Both gentlemen treated me better than any previous dealers. Helm's is my favorite go to place for my next Mercedes. Will and John are the best ever. No pressure, just the facts!!! More
Perfect car-buying experience! My husband and I just bought a previously-owned Mercedes E350 sedan from Marlon Matamoros at Helms Brothers in Bayside, Queens. The transaction could My husband and I just bought a previously-owned Mercedes E350 sedan from Marlon Matamoros at Helms Brothers in Bayside, Queens. The transaction couldn't have gone more smoothly. Marlon is professional, thorough, and very pleasant. We traded in a 2007 E350 as part of the transaction, and Marlon dealt with this very efficiently and to our satisfaction. There was no nonsense about giving us a fair price. We feel that we were treated well and will go back to Marlon next time that we're in the market for Mercedes-Benz. More
Great exprience buying a new car My parents have bought a few cars from cars from Helms Bros and everytime we keep coming back. Malron, our sales person, has been great from the start My parents have bought a few cars from cars from Helms Bros and everytime we keep coming back. Malron, our sales person, has been great from the start. He is very friendly and courteous. He has gone above and beyond to make the car buying experience exceptional. There is no one else I would rather buy a Mercedes from. More