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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
November 24, 2021
Ms. Debbie was wonderful. Very helpful and Ms. Debbie was wonderful. Very helpful and knowledgeable. I was really happy to know her.thank you. Ms. Debbie was wonderful. Very helpful and knowledgeable. I was really happy to know her.thank you. More
by NYSAMI
Verified Customer
November 23, 2021
Michael Altamura is very professional, knowledgeable and patient. He always help me with the new lease and explained all about the new car function patient. He always help me with the new lease and explained all about the new car function More
by JCVELASTEGUI
November 23, 2021
Service was great. The associate was very transparent about pricing and was able to help get me to a number I was satisfied with. about pricing and was able to help get me to a number I was satisfied with. More
by HYUNGHOWARD
November 23, 2021
This Bayside luxury car dealership made me feel most comfortable and well regarded. They were highly attentive to my interest in a new car. comfortable and well regarded. They were highly attentive to my interest in a new car. More
by SGTSMILES911
November 21, 2021
I’m very happy that debbie was so kind it’s good to see you doing best on the last day. you doing best on the last day. More
by DBJDBJHYA
November 17, 2021
Michael Nekava was very professional, knowledgeable and patient.. He explained my lease in detail and all the new car functions. It was a very good experience patient.. He explained my lease in detail and all the new car functions. It was a very good experience More
by Dotan
November 17, 2021
I was disappointed because the mileage on the car was more than what was reported on the document. The mileage was over 300 . I did not look at the mileage when I picked up the vehicle I was going by w more than what was reported on the document. The mileage was over 300 . I did not look at the mileage when I picked up the vehicle I was going by what they said on the documents. Also the detailing of the vehicle was poorly done , again when I picked up the vehicle it was late evening, therefore I was not able to see all the dirty and spots, The tire that was put in the spare compartment was used and dirty . When I call to complain I was told that i don’t need a spare tired because of Benz 24 hour road side assistance. And that was not the true. two weeks later I had a ripped tired . I called Benz 24 hour Roadside assistance and waited more than an hour and still was not able to get any assistance. Fortunately I have 24 hour roadside assistance with Geico More
by NTD1968
November 17, 2021
Wonderful !! I like it.I received service in a very short time. Mr. Burc is a wonderful person. time. Mr. Burc is a wonderful person. More
by r.temel
Employees Worked With
November 17, 2021
Dealership was wonderful!! From the salesperson, Andrea Kass to the inside people doing the paperwork!!! Kass to the inside people doing the paperwork!!! More
by NTUROWSKY
November 17, 2021
Helms Bros is a real class act!! Extremely knowledgeable professional and friendly staff with tremendous integrity!! I’ve been to many car dealerships over the years and have never had an experience quite l professional and friendly staff with tremendous integrity!! I’ve been to many car dealerships over the years and have never had an experience quite like this!!! More
by DJR123
