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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
November 17, 2021
Helms Bros is a real class act!! Extremely knowledgeable professional and friendly staff with tremendous integrity!! I’ve been to many car dealerships over the years and have never had an experience quite l professional and friendly staff with tremendous integrity!! I’ve been to many car dealerships over the years and have never had an experience quite like this!!! More
by DJR123
Verified Customer
November 17, 2021
Michael Nekava was very professional, knowledgeable and patient.. He explained my lease in detail and all the new car functions. It was a very good experience patient.. He explained my lease in detail and all the new car functions. It was a very good experience More
by Dotan
November 17, 2021
I was disappointed because the mileage on the car was more than what was reported on the document. The mileage was over 300 . I did not look at the mileage when I picked up the vehicle I was going by w more than what was reported on the document. The mileage was over 300 . I did not look at the mileage when I picked up the vehicle I was going by what they said on the documents. Also the detailing of the vehicle was poorly done , again when I picked up the vehicle it was late evening, therefore I was not able to see all the dirty and spots, The tire that was put in the spare compartment was used and dirty . When I call to complain I was told that i don’t need a spare tired because of Benz 24 hour road side assistance. And that was not the true. two weeks later I had a ripped tired . I called Benz 24 hour Roadside assistance and waited more than an hour and still was not able to get any assistance. Fortunately I have 24 hour roadside assistance with Geico More
by NTD1968
November 17, 2021
Helms makes purchasing and servicing cars easy and efficient. Great communications and responsiveness. Everyone I interact with is professional and pleasant. efficient. Great communications and responsiveness. Everyone I interact with is professional and pleasant. More
by KATIE.CUSACK
November 14, 2021
Very good service. They are always helpful. My family and I are very happy with them. I are very happy with them. More
by BLOOMINC
November 09, 2021
Great customer service. Leonard and team were extremely helpful in making the process of buying my car very easy. helpful in making the process of buying my car very easy. More
by VGPASRICHA
November 08, 2021
Debbie chung and burc was very friendly ,explained detail, Debbie gave me a chance to change new car earier then I expected, I am very happy with Debbie chung,s professional service. detail, Debbie gave me a chance to change new car earier then I expected, I am very happy with Debbie chung,s professional service. More
by NEUNG.JAE
November 07, 2021
Debbie Chung and Jack Liparoto made process quick and easy and pleasant. They are the best. easy and pleasant. They are the best. More
by APAHK
November 05, 2021
OUTSTANDING- WENT OUT OF HER WAY TO BE HELPFUL AND EXPLAINED ALL IN DETAIL-VERY KNOWLEDGABLE AND FRIENDLY EXPLAINED ALL IN DETAIL-VERY KNOWLEDGABLE AND FRIENDLY More
by NHGREELEY
November 04, 2021
I was very satisfied with her customer service,Debbie I was very satisfied with her customer service, Debbie Chung was very friendl y and professional I was very satisfied with her customer service, Debbie Chung was very friendl y and professional More
by KEVINITS
