Helms Bros. - Service Center

we are very pleased with the services and all Always get good services there very happy with service advisors who is very efficient and courtesy Also the services that was done on the car . Always get good services there very happy with service advisors who is very efficient and courtesy Also the services that was done on the car . More

Car Service Just recently brought my car in for service and Daniel Rhee took very good care of me. He was very friendly and precise with his work! Very profession Just recently brought my car in for service and Daniel Rhee took very good care of me. He was very friendly and precise with his work! Very professional. More

very good i am a benz gl550. i got a very very good service. and brian is very excellent and professional. i will come back again. really very excellent i am a benz gl550. i got a very very good service. and brian is very excellent and professional. i will come back again. really very excellent More

Amazing!! It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating to my needs. If you own a Mercedes Benz and it needs to be service Jack's your guy! More

I brought in my 2013 c300 4matic in for a check engine light to Helms a couple of days before Thanksgiving. I decided to drop it off early in the morning at 7am before work. Since it was my first time at light to Helms a couple of days before Thanksgiving. I decided to drop it off early in the morning at 7am before work. Since it was my first time at the service dept I had to fill out some light paperwork. I was nervous I would miss my 7:18am train but Sophia was very helpful and diligent in making sure someone drove me to the train station - I was able to make my train and I have her to thank for that (and the driver)!. When I brought my car in I figured it must just be a minor sensor issue and I would have the car back that afternoon or the next day the latest. But to make a long story short my car had a timing and camshaft issue and ended up needing a brand new engine! A month later I finally received my car back and its running great. Thanks to Richard Grein's excellent customer service he was able to make an unfortunate and untimely situation (holiday season!) as painless as possible. You can imagine how upsetting it is to find out your brand new car has such a huge issue, but Richard secured a loaner for me and followed up frequently with updates on the progress of my car. Knowing my car was in good hands was very stress relieving and allowed me to enjoy the holidays instead of worrying. The girls in the front and the valet staff were very friendly and accommodating. I would like to thanks Richard and of course all the mechanics and foreman for all their help in fixing my baby and getting her back to me before the new year. Thank you again I appreciate the excellent customer service! More