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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,575 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their ...
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,575 reviews

March 23, 2021

Contacted Connor about a truck I was interested in, set up a time to see it & he had it ready. When I decided to buy it, he keep in touch & followed up with all of my questions concerning needed repairs du More

by mrbaldy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor Craig
Mar 23, 2021 -

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC, your feedback and rating mean a lot to us. We're glad Conor delivered such a great experience, and we hope you'll enjoy your new truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 23, 2021

Love this new Red 2021 AT4 with 3.0 Duramax. Excellent service from Todd Nielsen and Ben Brown. Great trade in value on 2020 AT4. More

by JCARVELJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nielsen is an amazing sales associate. I am very grateful for Todd and Ben Browns' service
Mar 23, 2021 -

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. We're glad to hear that we were able to assist you with choosing the perfect truck and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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March 22, 2021

We found our truck online and called the dealership. Conor researched everything about it and was fully prepared when we arrived. He explained the features and had the answers to our questions. We felt More

by Diannaonline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sante Euell, Jimmy Rowe, Conor Craig
Mar 23, 2021 -

Henry Brown Buick GMC responded

Thank you so much for your feedback, Dianna! We are so glad that Conor had the opportunity to work with you, and we are thrilled that you found your experience with him to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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March 22, 2021

Great experience no hassles or high pressure tactics. Moved a t my pace and no surprises in the end. The deal remained the deal. Great experience. Finance was easy too.. More

by JDu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tarwater
Mar 22, 2021 -

Henry Brown Buick GMC responded

Thanks for taking the time to leave us a review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Please let us know if there's anything else we can help you with, and enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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March 22, 2021

Conor delivered our Enclave and made sure everything was working to our satisfaction. How great is that he brought our new car to our house no hassle. More

by tet00a
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Conor Craig
Mar 23, 2021 -

Henry Brown Buick GMC responded

Thank you for sharing your thoughts about your experience with Conor here at Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 22, 2021

Conor was a great salesman and a good person as well. Henry brown offered a great rebate for me as a college student and made my deal so much worth it. More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conor Craig
Mar 23, 2021 -

Henry Brown Buick GMC responded

Thank you for your very kind review, Austin! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 19, 2021

VERY NICE CUSTOMER SERVICE MADE ME AN ALLRIGHT DEAL ON MY VEHICLE JUST DIDNT PUT THE CORRECT DISCRIPTION ON THE TRUCK TIRES WERE UNEVEN WRON OUT NOT VERY SATISFIED ALSO THE TUNNUEL COVER WAS NOT PUT ON CORRE More

by vidalguzman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Warwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Henry Brown Buick GMC responded

Hello Vidal, Thank you for taking the time to submit a review. We are so glad we could assist you with your truck purchase. We truly appreciate your business. Providing a positive experience is our top priority, so we're disappointed to hear that we didn't quite measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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Apr 02, 2021 -

vidalguzman10 responded

whats a direct number i can you to give you the details i wanna put an excellent review for you guys or you have my number on file call me

March 16, 2021

If you are looking for a vehicle and a great buying experience, look no further. I had the pleasure of working with Rigo Ramirez at Henry Brown Buick/GMC when I was looking to purchase a pre-owned vehi More

by robertcrowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heyn-Director of Pre-Owned Sales
Mar 16, 2021 -

Henry Brown Buick GMC responded

Thank you, Bob! Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Rigo and the team, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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March 13, 2021

Joey Muna has been our sales person for the last 5 vehicles we have purchased from Henry Brown Buick and GMC. He knows his business and has always taken very good care of us. More

by TRAFSYST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joey Muna
Mar 14, 2021 -

Henry Brown Buick GMC responded

It's fantastic to hear that Joey has provided you with great customer service while assisting you with your last five purchases! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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March 11, 2021

I would recommend Blake Brown at Henry Brown GMC for anybody looking for a new or used vehicle. Great Service!! Professional Will help you find a vehicle that meets your needs More

by MANGLE0017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Henry Brown Buick GMC responded

Thank you for your business and this review! We're happy to hear that Blake was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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