Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,949 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,949 reviews
August 16, 2026
I recently bought a car from Henry Brown after finding it online. The reason I went with them, other than having the car I was shopping for, is that I received a call back right away. On top of that, Rigo w online. The reason I went with them, other than having the car I was shopping for, is that I received a call back right away. On top of that, Rigo was helpful and honest and he was patient throughout the sale. I’d recommend Henry Brown for anyone looking to buy a new or used vehicle. More
by randyequis
Verified Customer
August 15, 2026
The sales rep was attentive and thorough, and the finance rep was great! I'd recommend this dealer if you're in the market for a Buick or GMC rep was great! I'd recommend this dealer if you're in the market for a Buick or GMC More
by dickson_andream
Employees Worked With
Oscar and Mike
August 12, 2026
Butch was great to work with he provided great customer service. Since I've purchased my vehicle Butch has called several times to thank me for purchasing the vehicle and to see if I needed any support. service. Since I've purchased my vehicle Butch has called several times to thank me for purchasing the vehicle and to see if I needed any support. More
by FRAWLEYB7
Employees Worked With
August 12, 2026
Henry brown and our sales representative Oscar made it a great experience very easy and smooth process would definitely go back to him and Henry brown and refer family and friends great experience very easy and smooth process would definitely go back to him and Henry brown and refer family and friends More
by jaxon2
August 12, 2026
The whole process was great including our salesman Rickie Bauman to the financing department, who made it so easy to purchase a vehicle. Bauman to the financing department, who made it so easy to purchase a vehicle. More
by GHOME2017
August 12, 2026
Quick and easy purchase. Tyler was able to answer all of our question in a timely manner and provide us with the vehicle we desired. The finance department was as smooth as i Tyler was able to answer all of our question in a timely manner and provide us with the vehicle we desired. The finance department was as smooth as it gets. Thanks More
by phil_in_arizona
August 10, 2026
Henry brown is family. They do a great job to make everyone happy and satisfied in their purchase They do a great job to make everyone happy and satisfied in their purchase More
by brusswc
August 07, 2026
Everyone we worked with throughout the entire process was fabulous. We felt like we walked away with what we truly wanted and are very happy with our purchase! fabulous. We felt like we walked away with what we truly wanted and are very happy with our purchase! More
by SMJ1188
