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Henry Brown Buick GMC
Gilbert, AZ
2,022 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,022 reviews
September 30, 2026
We have purchased several vehicles from Joel at Henry Brown. He is very helpful and friendly. Brown. He is very helpful and friendly. More
by sgtbob25
Verified Customer
September 30, 2026
Great experience buying this vehicle, 3rd GMC purchased through Joey Muna at Henry Brown in Gilbert. through Joey Muna at Henry Brown in Gilbert. More
by jstringham1
September 30, 2026
We have been purchasing our work and personal vehicles thru this family dealership for decades. Blake has always been our go to guy. He is quick to respond and easy to work with. Always giving us the best thru this family dealership for decades. Blake has always been our go to guy. He is quick to respond and easy to work with. Always giving us the best deals and treating us like family. Highly recommend anyone needing a vehicle to call Blake! More
by REBECCASTEVENS
September 30, 2026
Quick, Easty, Transparent. Everyone was a pleasure to work with. Ill be back for sure Everyone was a pleasure to work with. Ill be back for sure More
by wrb113083
September 30, 2026
Great experience! !! we will be back!! Butch and Dewight did an outstanding job; Joe made the paperwork a breeze. !! we will be back!! Butch and Dewight did an outstanding job; Joe made the paperwork a breeze. More
by alpedersen68
September 29, 2026
They make the buying process painless and easy. Mike and his team do a great job. Mike and his team do a great job. More
by DAMON11
September 29, 2026
James Gutierrez was very easy to work with, and gave us a very "No xx" Experience, which we can greatly appreciate. We had visited another dealership earlier that day, and were very displeased at that exper very "No xx" Experience, which we can greatly appreciate. We had visited another dealership earlier that day, and were very displeased at that experience and very glad we came to visit James and ultimately purchased from Henry Brown. Joe White in finance made process as painless as possible, and was very easy to work with, in setting up and finalizing the deal. Also, every salesperson on the floor was very pleasant, even as we were just walking through/around. One other thing I can really appreciate is that James wasn't the first person we talked to when we arrived, but the gentleman that greeted us was very up front that the trucks we were looking for weren't his area of expertise, so he introduced us to James. At the "other" dealership we visited, the salesman basically tried to fake his way through things, and I'm very glad that didn't happen at HB. More
by autojam00
September 29, 2026
I can’t say enough good things about Henry Brown GMC. The customer service was outstanding from start to finish. Brent Holm was fantastic to work with, and Blake and Kelsey were wonderful too. Great deal The customer service was outstanding from start to finish. Brent Holm was fantastic to work with, and Blake and Kelsey were wonderful too. Great dealership, great vehicles, and great people. They made buying my new truck a genuinely enjoyable experience. I’d recommend them to anyone. Thank you! More
by WILDCATQB15
September 27, 2026
From the start to the finish, it was the quickest and smoothest car buying process I have ever had. Both Charlie and Joe were great to deal with, very down to earth and easy going. We never felt pressure smoothest car buying process I have ever had. Both Charlie and Joe were great to deal with, very down to earth and easy going. We never felt pressured to take the deal, it was like talking to friends. More
by DMRAMSEY4
September 23, 2026
Blake and team are the very best at what they do . would not go anywhere else would not go anywhere else More
by mikejonesteam
