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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,521 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,521 reviews

September 20, 2024

I would highly recommend this dealership. If you need a new vehicle this is the place More

by TERRICHAVEZAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Terri, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Sep 22, 2024 -

TERRICHAVEZAC responded

I was so amazed at the respect and friendly staff. I have been to Earnhardt GMC in Mesa I felt like I didn’t belong there. I will be sending my daughter BROWN AND BROWN GMC in Gilbert for her vehicle. I hope Ricky will be available to help her and Adrian the financial manager to take care of her. I am very confident she will be taken good care of. Thank you to all the staff you are the best. Sincerely, Acosta family

September 17, 2024

Everyone was terrific at the dealership. This is the fourth vehicle we have purchased from Henry Brown GMC since April. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Henry Brown Buick GMC responded

Bobby, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 15, 2024

Just buy here! Visited 6 dealers and got jerked around. No xx here! Senior lady. More

by 2TRAVELJESTERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bronson
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Sep 16, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 14, 2024

Ben and Bryan always make it easy on the fleet side, thank you guys and loving my new AT4! More

by MIKELIVINGSTON28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey was great with helping me select wheels and tires for the new AT4
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Sep 15, 2024 -

Henry Brown Buick GMC responded

Mike, Thank you so much for your kind words for Ben and Bryan, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 11, 2024

I don’t think I worked with Thomas but Dewight was attentive to our needs. More

by GRACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewight Byron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Henry Brown Buick GMC responded

Thank you so much, Grace, for your wonderful review! We are thrilled that Dewight had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 09, 2024

When you walk into HB you feel very comfortable with no pressure from the salesmen. “Waggy” was so nice and helpful. Even though we were not buying a hummer EV they let us test drive one because our speci More

by MACIAS_OLIVIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Henry Brown Buick GMC responded

Olivia, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 06, 2024

Fantastic team to work with, helped me find a great vehicle and a lock in a great deal. More

by CHRISDEPRIEST7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Henry Brown Buick GMC responded

Thank you, Chris, for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 06, 2024

Great Service with helping me to find the right truck that fits my needs, thank you! More

by joe.cochran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Henry Brown Buick GMC responded

Thank you, Joe, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 05, 2024

Good dealership my second truck I buy at hengry brown gmc always a good customer service More

by ALANMIRANDA19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 05, 2024

Excellent rating to all inviolved with my trade and finance. Seemless and very efficient. Thank you for your service. More

by PHILOROGERSDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bryant 5 stars
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Sep 05, 2024 -

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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