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Henry Brown Buick GMC
Gilbert, AZ
1,556 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,556 reviews
April 15, 2024
We had a great experience with Henry Brown and have nothing but positive things to say. nothing but positive things to say. More
by WELLERSARA3
Verified Customer
April 14, 2024
He was a great help getting this done, he help us understand how we should look for a lower rate understand how we should look for a lower rate More
by DALERMEYER
April 14, 2024
Butch was great to work with. He kept things moving quickly and didn’t drag the process out. He quickly got to know my needs and worked to find a way to make a deal. He kept things moving quickly and didn’t drag the process out. He quickly got to know my needs and worked to find a way to make a deal. More
by Jordan
Employees Worked With
April 14, 2024
This was the best and quickest dealership I have ever experienced. Rigo was amazing! Answered all my questions promptly and fulfilled all my requests! experienced. Rigo was amazing! Answered all my questions promptly and fulfilled all my requests! More
by Brian.boyer9
Employees Worked With
April 13, 2024
Love the dealership, but the Sierra Denali I bought still has some issues that they are working through. But buying a brand new truck and having to order parts that are on back order is very frustrating. has some issues that they are working through. But buying a brand new truck and having to order parts that are on back order is very frustrating. More
by SCHIPPERSA15
Employees Worked With
Joel Price. 5 star
April 13, 2024
Blake listened to what I needed in a vehicle and that would fit within my budget. I was nervous at first. After speaking with Blake and a couple of the sales associates, I was able to relax and enjoy loo would fit within my budget. I was nervous at first. After speaking with Blake and a couple of the sales associates, I was able to relax and enjoy looking at cars and test driving a vehicle. I ended up purchasing a Buick Encore GX that I test drove. The team members were professional, understanding and worked with me on financing. I will return to Henry Brown for future vehicles. If you want a great vehicle with a good price shop at Henry Brown Chevrolet. More
by CHRISTA R
April 12, 2024
Not sure who Thomas James is. Our experience went well but we are waiting for paperwork to be sent to GM Financial. Our experience went well but we are waiting for paperwork to be sent to GM Financial. More
by DJPT2GREEN
Employees Worked With
Chris Sherburne was our sales person and was very personable.
April 11, 2024
Best truck purchasing Experience. Was happy to pick Henry Brown GMC and will refer all my friends. Was happy to pick Henry Brown GMC and will refer all my friends. More
by MTSCUSTOMSINC
April 10, 2024
Spence did an awesome job assisting us in selecting a new vehicle. Took us to the outlying lots to view. Very accommodating thank you vehicle. Took us to the outlying lots to view. Very accommodating thank you More
by thokanson01
April 10, 2024
Zach Baca and Joe White were awesome to deal with! They made the buying process super simple and convenient. I was able to buy the truck over email and spent maybe 15 minutes picking it up once I got They made the buying process super simple and convenient. I was able to buy the truck over email and spent maybe 15 minutes picking it up once I got to the dealership. Thank you guys! Love the new truck! More
by Bobby
