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Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,553 reviews
February 06, 2024
Excellent sales team. Ryan helped us find exactly what we wanted, was kind and proffessional. Excellent finance team. Excellent experience. Ryan helped us find exactly what we wanted, was kind and proffessional. Excellent finance team. Excellent experience. More
by LCWALTER7
Verified Customer
February 05, 2024
Great service from beginning of the buying process to the end! Love my new vehicle and appreciate the ease of the process in buying it! end! Love my new vehicle and appreciate the ease of the process in buying it! More
by KJ3
Employees Worked With
February 05, 2024
I've dealt with this dealership for years and some of the existing staff...literally decades. The staff at HB GMC make it impossible for me to do business elsewhere! I automatically get the best available existing staff...literally decades. The staff at HB GMC make it impossible for me to do business elsewhere! I automatically get the best available pricing on vehicles without any upselling, deceit or haggling...either way. Service and maintenance is fast, thorough and keeps my vehicles in top shape for dependability and retention of best trade-in value. Having a long term mutually beneficial relationship allows "one stop shopping" for quality vehicles with all the specific dealer options and after market attachments that I require for my business and that I enjoy on my personal vehicles. More
by wmsumner
February 05, 2024
Ben and his staff make buying a car enjoyable. Eiji is always professional and simplifies the paperwork process Eiji is always professional and simplifies the paperwork process More
by Gus Brown
January 30, 2024
Joe and Jordan were amazing! We selected the car we wanted, The gave us the best Price of anyone in the valley. Took care of the paperwork and financing for us and the vehicle We selected the car we wanted, The gave us the best Price of anyone in the valley. Took care of the paperwork and financing for us and the vehicle was delivered to our home and in our driveway. Thank you Joe and Jordan. More
by HAMMICHAEL99
January 30, 2024
Blake and Jim I can’t thank enough for getting me the perfect deal and amazing truck. They worked with me to find the best option, this is my second truck through Blake and I look forward to the next tra perfect deal and amazing truck. They worked with me to find the best option, this is my second truck through Blake and I look forward to the next trade in! Jim went out of his way to make sure me and my newborn got the safest truck and best deal. More
by KRYSTA.MANG
January 28, 2024
Great customer service by Mr Champion! He patiently showed me the many vehicles on the lot. He thoroughly explained the entire process, easing my nerves. Best experience I've had purchasin He patiently showed me the many vehicles on the lot. He thoroughly explained the entire process, easing my nerves. Best experience I've had purchasing a vehicle! More
by LRMOSE2087
January 27, 2024
The EASIEST purchase of a vehicle we've ever experienced! Dwayne and Brandon were extremely knowledgeable and efficient. We will purchase future vehicles here for sure. Thanks Henry Brown! Dwayne and Brandon were extremely knowledgeable and efficient. We will purchase future vehicles here for sure. Thanks Henry Brown! More
by CHERI6
January 27, 2024
Salesman and finance are always easy to deal with, and this was no different. Well worth the crazy wait for delivery. Dewight is easy to deal with and communicated the entire process the whole time. this was no different. Well worth the crazy wait for delivery. Dewight is easy to deal with and communicated the entire process the whole time. More
by TIM.EVANS
Employees Worked With
January 25, 2024
always the best dealership ive ever dealt with easy fast great deals nice always only going to ben brown great deals nice always only going to ben brown More
by CHARISBLESED
