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Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,553 reviews
October 24, 2023
Had a great experience buying a car with DeWight Byron. It was the most stress free dealing on buying a new car in my 70 plus years. There was some haggling required, but overall we would buy a car again It was the most stress free dealing on buying a new car in my 70 plus years. There was some haggling required, but overall we would buy a car again from Dewight at Henry Brown Buick GMC. More
by glwwayne
Employees Worked With
October 22, 2023
I had a a wonderful experience! Everyone was very helpful and listened to my needs. Everyone was very helpful and listened to my needs. More
by DAWNAV15
Verified CustomerOctober 20, 2023
Dwayne was really helpful in getting us what we wanted. Let us test drive multiple cars and went out of his way to find them and let us look at and compare models. Adrienne was great too. Not pushy with fi Let us test drive multiple cars and went out of his way to find them and let us look at and compare models. Adrienne was great too. Not pushy with financing. Perhaps the best experience we’ve ever had at a dealership and we have purchased from five different dealers/brands over the years. Thank you all very much! More
by BBROWNL84
October 20, 2023
We have been buying cars from Henry Brown for years. They give fair prices and always go the extra mile for customer satisfaction. They give fair prices and always go the extra mile for customer satisfaction. More
by ANGUSKEITH
October 19, 2023
Excellent customer service and vehicle buying experience at Henry Brown Buick GMC! I would purchase a vehicle from this dealership in the future. at Henry Brown Buick GMC! I would purchase a vehicle from this dealership in the future. More
by kimnordquist
October 17, 2023
Great experience with purchase and delivery. Online deal with home delivery and trade. Easy financing Online deal with home delivery and trade. Easy financing More
by STANCOVINGTON12
October 17, 2023
Blake is always very welcoming and knowledgeable! ! He has always gotten us the best deals for our vehicles that we want! We would never go anywhere else and have always referred our friends and famil ! He has always gotten us the best deals for our vehicles that we want! We would never go anywhere else and have always referred our friends and family to Blake! More
by LIZBETHMORALES2414
October 13, 2023
Great experience, easy start to finish. I’m very happy with this truck and their help in getting it done I’m very happy with this truck and their help in getting it done More
by JVALBARRETT
October 10, 2023
Waggy was great, overall the experience was great highly recommend buying a vehicle from them. recommend buying a vehicle from them. More
by TONYLAFRENIERE
October 10, 2023
Sales, paper work and fairness was great. The transport guy you used never called when he said he did. Didnt make the delivery day and lied about everything. Rigo got stuck in the middle and The transport guy you used never called when he said he did. Didnt make the delivery day and lied about everything. Rigo got stuck in the middle and did a great job. More
by SCOTTOWENSRACING
Employees Worked With
