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Henry Brown Buick GMC
Gilbert, AZ
1,555 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,555 reviews
September 23, 2023
Ben and Bryan made this buying experience extremely easy and they completed the process in a timely manner. and they completed the process in a timely manner. More
by CFROM
Verified Customer
September 23, 2023
Great customer service very helpful smooth fast trade . Fleet department always take care of me Ben brown mike tarwaters Todd and Amy Hughes Are the dream team . It’s nice when people remember your name Fleet department always take care of me Ben brown mike tarwaters Todd and Amy Hughes Are the dream team . It’s nice when people remember your name . It’s because of you guys I keep coming back More
by GSTEWA4
September 22, 2023
Great car buying experience. Dwayne was awesome and I will definitely buy from them again. Dwayne was awesome and I will definitely buy from them again. More
by JERRY C.
September 22, 2023
Jose and Henry Brown would have gotten 5 stars but when I picked up the vehicle I was rushed and wasn’t shown a lot about it. Did the welcome call with onstar and Sirius by myself. Was also told to read picked up the vehicle I was rushed and wasn’t shown a lot about it. Did the welcome call with onstar and Sirius by myself. Was also told to read the manual . In all the new vehicle purchases I have made. At least 12-15 I have never not had the salesman go over everything with me More
by KNOBBY3FAN
September 19, 2023
Dwayne was excellent to deal with every one was excellent to work with enjoyed it very much to work with enjoyed it very much More
by DJMINNIE
Employees Worked With
September 19, 2023
Purchased a good quality used car. Gabe assisted us and made sure the car had all fluids checked, tires were good, oil change, window regulator was replaced, detailed. Plus a full tank Gabe assisted us and made sure the car had all fluids checked, tires were good, oil change, window regulator was replaced, detailed. Plus a full tank of gas. Looking to trade in our other car in a couple of months and will definitely go to Henry Brown Buick GMC. More
by sbarnes
Employees Worked With
September 18, 2023
Blake met all of our expectations and was a pleasure to do business with! Thanks do business with! Thanks More
by TOMADAIR4
Employees Worked With
September 17, 2023
Fair dealing and good overall customer service. I had one complaint about a window chip - and it was dealt with by a new window - at my home. Thanks! I had one complaint about a window chip - and it was dealt with by a new window - at my home. Thanks! More
by HROWLEY
September 17, 2023
Buying experience was pleasant from start to finish. We were impressed with Dwayne in sales as well as Joe in finance. Both were very knowledgeable in their respective departments. I was also impressed We were impressed with Dwayne in sales as well as Joe in finance. Both were very knowledgeable in their respective departments. I was also impressed how organized the process was when I returned to get my windows tinted. More
by TIMBEETER
