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Henry Brown Buick GMC
Gilbert, AZ
1,521 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,521 reviews
February 19, 2025
Salesman Rigo was great to work with. Seamless process to buy a Yukon. Highly recommend. Seamless process to buy a Yukon. Highly recommend. More
by Henry
Employees Worked With
February 18, 2025
My transaction was pretty simple, had a truck delivered to me from out of state. My salesman was helpful up until I paid them, then it was hard to get a hold of anyone. The truck was delivered from AZ to M to me from out of state. My salesman was helpful up until I paid them, then it was hard to get a hold of anyone. The truck was delivered from AZ to MO within 4 days. More
by AUSTINWERNER50
Verified CustomerEmployees Worked With
Mike Roberts
February 18, 2025
Our purchase at Henry Brown GMC was so easy. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. More
by SPETH_BRANDON
February 18, 2025
Great dealership with good customer service, friendly employees and great to deal with, fair prices employees and great to deal with, fair prices More
by RSHIGGINBOTHAM
February 18, 2025
Dwayne is a great guy. Within minutes it's as if you have known him forever! Easy to work with! Within minutes it's as if you have known him forever! Easy to work with! More
by ROBERT_BUTLER
Employees Worked With
Other Employees :
Nick Cavalliero, great guy to work with also.
February 14, 2025
I ordered my car online and had it shipped across states. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. More
by cmriha
Employees Worked With
February 13, 2025
We just paid cash for 2 new vehicles at Henry Brown. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. More
by cooperw002
Employees Worked With
Zach Baca
February 12, 2025
Zach was so helpful at showing us the vehicle we were looking for. After we found one Bryan help was also great and we gave some and they gave some. They went over everything on the 2024 HD2500 and repla looking for. After we found one Bryan help was also great and we gave some and they gave some. They went over everything on the 2024 HD2500 and replaced the windshield because of chips and both Zach and Bryan went out of their way. More
by Pegsray
February 12, 2025
Blake and Henry Brown GMC always exceed every single one of my expectations. I will never purchase a vehicle from any one else or another dealer. of my expectations. I will never purchase a vehicle from any one else or another dealer. More
by sundevilff
Employees Worked With
February 12, 2025
Great Professional Timely Knowledgeable Prompt Satisfaction Technical Trained Deserved Recognition Comparable Expertise Experienced Rated Qualified Well Known Ted Respect Satisfaction Technical Trained Deserved Recognition Comparable Expertise Experienced Rated Qualified Well Known Ted Respect Attractive Fair Punctual Guaranteed More
by SPARKLE2
