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Henry Brown Buick GMC
Gilbert, AZ
1,558 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,558 reviews
March 18, 2023
Great people working there. Hope they will take care of us for as long as we have the truck. Hope they will take care of us for as long as we have the truck. More
by WHTARUNER
Verified CustomerEmployees Worked With
Other Employees :
Sherwin Lows
March 18, 2023
Dwayne was very good to work with. No pressure and very professional. Would highly recommend anyone looking to purchase a new vehicle. No pressure and very professional. Would highly recommend anyone looking to purchase a new vehicle. More
by JLUT2000
March 17, 2023
Sales was great. Follow through on items needs to be improved. Took many calls for simple items that should have already been done. Have a trust and brought trust whe Follow through on items needs to be improved. Took many calls for simple items that should have already been done. Have a trust and brought trust when picking up car. 5 days after sale didn’t get receipt or any paperwork after and was told didn’t need anything from the trust. Overall good feeling of dealership just ball dropped after deal More
by MKENDALL5
Employees Worked With
March 16, 2023
Mike Mead over in the service department was very helpful, friendly, and knowledgeable getting my truck the service it needed. Only in the shop for one day total and very pleased with the service don helpful, friendly, and knowledgeable getting my truck the service it needed. Only in the shop for one day total and very pleased with the service done and communication along the way. Looking forward to more work in the future with Mike. More
by hbcmcu20
Employees Worked With
March 15, 2023
Just some good people helping you out and Ben brown is a good dude great 👍 good dude great 👍 More
by DAVIDTRAILPAINTING
March 14, 2023
This team was amazinig. 5 places in one day and very tired. They were a breath of fresh air. Everything went smooth and without a hitch. At the end, they actually listened a 5 places in one day and very tired. They were a breath of fresh air. Everything went smooth and without a hitch. At the end, they actually listened and I got even more than I had expected. Thank you! More
by JILLR123
March 12, 2023
Very helpful, good customer service, also had a selection we could choose from. Thank you we could choose from. Thank you More
by DEBBIEFARBER
Employees Worked With
March 07, 2023
Jordan at Henry Brown Buick GMC is the man to assist you with your new or used vehicle purchase. He listens well to the customer and does his best finding the right vehicle for everyone's needs. Nick in fin with your new or used vehicle purchase. He listens well to the customer and does his best finding the right vehicle for everyone's needs. Nick in finance was helpful in getting the deal closed and working hard getting me a good rate and low monthly payment.I am very impressed and super happy with my purchase of a used 2021 sierra. Thanks again Jordan/Nick/Jeff and the rest of HB auto group for the best experience. More
by hbcmcu20
Employees Worked With
Other Employees :
Jordan
March 07, 2023
This place is a great place to get a vehicle from thanks to everybody that helped to everybody that helped More
by TIM.TICHY
Employees Worked With
Other Employees :
Aaron Upchurch
March 06, 2023
Blake and his staff go above and beyond to make happy customers. I would recommend Henry Brown to ask my friends and family. customers. I would recommend Henry Brown to ask my friends and family. More
by DSEITTER2627
