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Henry Brown Buick GMC
Gilbert, AZ
1,557 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
November 07, 2022
My family has purchased multiple vehicles from Henry Brown. Joey Muna has been our go to guy and has never let us down! Big shout out to Joey for finding the truck I was wanting and getting the sale com Brown. Joey Muna has been our go to guy and has never let us down! Big shout out to Joey for finding the truck I was wanting and getting the sale complete in a timely manner. We will be back again soon. More
by CKERBER
Verified CustomerEmployees Worked With
November 07, 2022
Great service, great people. I would recommend Henry Brown GMC to all of my friends and family. I would recommend Henry Brown GMC to all of my friends and family. More
by TDUCH
November 05, 2022
Ben and his staff provide top notch service. I couldn’t be happier with my purchase! I couldn’t be happier with my purchase! More
by AZAUGG31
November 04, 2022
Very helpful and informative and understanding of budget. Took the time to look over all options (vehicle wise and warranty wise) Took the time to look over all options (vehicle wise and warranty wise) More
by konner16
November 04, 2022
Ryan was excellent to work with. Understood what I wanted, and made the behind the scenes work seamless. I felt like I was taken care of and appreciated. My truck was delivered cl Understood what I wanted, and made the behind the scenes work seamless. I felt like I was taken care of and appreciated. My truck was delivered clean and above what I was expecting. Will be coming back for my next truck. More
by TDNPHOENIX
Employees Worked With
November 04, 2022
Best dealership I have ever been to. Very attentive. Will continue to buy all of our vehicles here. Thank you!! Very attentive. Will continue to buy all of our vehicles here. Thank you!! More
by GARY96
November 02, 2022
Rigo and his team were amazing! Rigo listened to our bad experience with another dealership and their fluffy out-the-door numbers on the exact make/model/year/package of the vehicle Rigo listened to our bad experience with another dealership and their fluffy out-the-door numbers on the exact make/model/year/package of the vehicle we wanted and he assured us that wasn't going to happen at Henry Brown Buick GMC. He did not disappoint. Rigo worked with us to the best of his ability and we met each other halfway and came up with a Win-Win situation! I would highly recommend working with Rigo and this dealership. It was out of our way, but definitely worth the drive in the end. They even delivered my car and picked up my trade-in! I'm referring all my friends, family, coworkers, and anyone I hear that is looking for a car to Rigo and the Henry Brown Buick GMC Team! I'm in L.O.V.E. with my 2021 Genesis GV80! More
by DANIE GAGNE
Employees Worked With
October 28, 2022
Had a great experience, was treated well and enjoyed the conversation with dealership staff. They really did a gray job conversation with dealership staff. They really did a gray job More
by JEFF.HAWKINS
October 26, 2022
My salesman Jason made all the difference! He was not pushy and listened to exactly what I needed. He was not pushy and listened to exactly what I needed. More
by TOMMYJOYCE50
