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Henry Brown Buick GMC
Gilbert, AZ
1,556 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,556 reviews
July 11, 2022
Ben and Todd were amazing. This was the best car buying experience I have ever had. We will only be buying our cars from Ben and Todd at Henry Brown Buick GMC. This was the best car buying experience I have ever had. We will only be buying our cars from Ben and Todd at Henry Brown Buick GMC. More
by CS
Verified Customer
July 10, 2022
Butch, Kelsey, and Rigo were amazing. From start to finish it was a great experience and I love my car! I got exactly what I needed and wanted. Even when I was ready to give up Kelsey From start to finish it was a great experience and I love my car! I got exactly what I needed and wanted. Even when I was ready to give up Kelsey took extra time to see what she could find for me. Adrienne in the finance department was absolutely amazing. I'm so grateful for each person there that I had the pleasure of dealing with. More
by PHOTOGIRL722
July 07, 2022
Jose Rodriquez was great to work with. I'm very happy with my new vehicle. I'm very happy with my new vehicle. More
by KENHALES
Employees Worked With
July 07, 2022
Sherwin was awesome, he took the extra effort to get the truck I wanted. At the time I purchased, GM was experiencing IC shortages and other supply chain issues. I was really pleased when Sherwin was able truck I wanted. At the time I purchased, GM was experiencing IC shortages and other supply chain issues. I was really pleased when Sherwin was able to work through it. More
by BOBUNDA1
July 06, 2022
Thank you for such great service. Butch helped us through the entire process ordering our new van. Butch helped us through the entire process ordering our new van. More
by Christopheremurphy
Employees Worked With
July 05, 2022
Amazing service and follow up. Pleasure to work with! Very to happy to recommend Butch and Henry Brown GMC. Pleasure to work with! Very to happy to recommend Butch and Henry Brown GMC. More
by jmb
Employees Worked With
July 05, 2022
Blake brown is exceptional to work with, I would highly recommend him as well as Henry Brown. recommend him as well as Henry Brown. More
by JUSTIN@HARTESCONTRACTING
July 05, 2022
Dwayne and the entire staff were awesome. Henry Brown GMC does it right. I highly recommend! Henry Brown GMC does it right. I highly recommend! More
by CDOWNS31
July 05, 2022
My overall experience was great. Jose was very helpful. The staff was great and listened to what we wanted. Jose was very helpful. The staff was great and listened to what we wanted. More
by FD327
July 03, 2022
very time consuming tryed to buy out my leese had to sit around for over a hour, sit around for over a hour, More
by PREARDON4
Employees Worked With
