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Henry Brown Buick GMC
Gilbert, AZ
1,555 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,555 reviews
July 02, 2022
Great service with honest and reliable sales team. No hassle or pressure presented to us during negotiations. No hassle or pressure presented to us during negotiations. More
by DRFAZZ
Verified Customer
July 02, 2022
This was an incredible dealership experience. This is the A-Team of folks that helped deliver a custom order as quickly as possible in these challenging times. Buy here with confidence! This is the A-Team of folks that helped deliver a custom order as quickly as possible in these challenging times. Buy here with confidence! More
by GREG@AZTHORNE
June 26, 2022
Dwayne Champion was our salesman and he was great to work with! Great dealership, very customer friendly. with! Great dealership, very customer friendly. More
by Genesia M.
June 24, 2022
I recently purchased my lease which was originated in California. When I called the CA dealer with questions about purchasing my lease they told me that the dealer would buy out my lease and then I woul California. When I called the CA dealer with questions about purchasing my lease they told me that the dealer would buy out my lease and then I would buy it from them at the used car rate. This didn’t sound correct so I called Henry Brown Buick. Waggy the salesman explained that the information was 1/2 correct. The dealer would buy the lease however I would only have to pay the lease payoff amount. This turned out to be almost a $10k difference in cost by proceeding with the buy out through this dealer vs the CA dealer. Waggy and the staff was extremely helpful and I would recommend this dealer to anyone!!!! More
by EDZX6
June 23, 2022
Very friendly, knowledgeable and worked hard to help get me into the perfect car for my family needs. me into the perfect car for my family needs. More
by SHELLS.79
Employees Worked With
June 20, 2022
Great price, the trade value was very fair and the process was easy. I appreciate being able to walk into a truster dealership without all the bs. It makes buying a car super easy and fun. process was easy. I appreciate being able to walk into a truster dealership without all the bs. It makes buying a car super easy and fun. More
by plupus
Employees Worked With
June 19, 2022
Friendly, fast, and efficient. Salesman was quick to respond to any questions and the vehicle was a 2022. Salesman was quick to respond to any questions and the vehicle was a 2022. More
by DOKSOLID
June 18, 2022
Great price, the trade value was very fair and the process was easy, appreciate the home delivery. process was easy, appreciate the home delivery. More
by JAY.TUBBS
June 18, 2022
Rickie was very friendly and helpful from beginning to end. The supporting staff were all very helpful as well! end. The supporting staff were all very helpful as well! More
by ESMERALDAREYNAGA
