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Henry Brown Buick GMC
Gilbert, AZ
1,553 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,553 reviews
April 11, 2022
We had the pleasure being taken care of by Rigo and he made the whole experience great and smooth. Very happy with my purchase. made the whole experience great and smooth. Very happy with my purchase. More
by edebartoloiii83
Employees Worked With
April 07, 2022
The total sales experience was great, as were Tim, Nick and Robert. Everything that was discussed and agreed to were done as agreed. Follow up from Tim was excellent. and Robert. Everything that was discussed and agreed to were done as agreed. Follow up from Tim was excellent. More
by BEANY52
Verified CustomerApril 03, 2022
Fantastic dealership. Enjoyed dealing here, as it’s the only place I’d deal with. Very friendly , helpful and kind. Family oriented business . Great cars and trucks, an gr Enjoyed dealing here, as it’s the only place I’d deal with. Very friendly , helpful and kind. Family oriented business . Great cars and trucks, an great deals! 2 thumbs way up More
by DPHINS72
April 03, 2022
We have always had great service, Mike responds to our questions in a very timely manner. questions in a very timely manner. More
by DENIC952
Employees Worked With
March 29, 2022
The best car dealer that I have ever dealt with. Clean facility, friendly staff and a great selection of vehicles. I will never go anywhere else. Clean facility, friendly staff and a great selection of vehicles. I will never go anywhere else. More
by F.JUHASZ
Employees Worked With
Joel Price, Conor Craig
March 27, 2022
I saw the vehicle online and immediately called to let them know I was interested and Brandon got me a on a video chat so I could see the vehicle and what kind of shape the previous owner left it in. Aft them know I was interested and Brandon got me a on a video chat so I could see the vehicle and what kind of shape the previous owner left it in. After that, I was able to docu sign some papers and put down a deposit so they couldn’t sell it to someone else before I could make it in to Phoenix. I was able to fly in 2 days later and already having all my financial stuff ready, I was able to be in and out in just a couple hours. It would have been shorter but Brandon and I got talking about fishing! They cleaned the vehicle, put new tires on it, changed the oil, checked fluids and sent me off with a full tank of gas. Thanks Henry Brown GMC and making it a pleasurable experience! More
by MOAKEY32
March 25, 2022
Nice team! Helpful- need more help in finance though. That took forever & made our experience less excellent. We felt bad for the only finance guy there as he w Helpful- need more help in finance though. That took forever & made our experience less excellent. We felt bad for the only finance guy there as he was slammed More
by beckim17
March 24, 2022
Great friendly, knowledgeable, reliable, and honest salesman that made the sale worth my time outstanding! salesman that made the sale worth my time outstanding! More
by DATZAZUL
March 21, 2022
Our sales man had the keys to the vehicle as we arrived as he said on the phone call prior. We test drive, brought up a few issues and we were in signing paperwork before we knew it. Very good price for an as he said on the phone call prior. We test drive, brought up a few issues and we were in signing paperwork before we knew it. Very good price for an awesome truck. 15 yukon xl denali. Our Finance manager and salesman made the process haggle free and painless and fast! Will buy another from the same folks! More
by FULLMONTE572
