Henry Brown Buick GMC

Very pleased thank you I just need my seat heaters to work, hopefully you can get the chip soon work, hopefully you can get the chip soon More

I realize times are very tough these days when it comes to buying a new vehicle. My problem is placed an order in March only to find out it wasn't placed when I call in April to check on getting the VIN. to buying a new vehicle. My problem is placed an order in March only to find out it wasn't placed when I call in April to check on getting the VIN. I was told a new order was placed. I called in May and again the order was never placed. My nature normally would be to just go somewhere else. But I gave it another try. I was told the order was placed and in most probably I would receive a new car in April 2022. I was okay with this. Then in January I decided to purchase a different vehicle and was told everything I asked for was in this vehicle. Well that was not true. I wanted the interior to be beige, it was black and I specifically wanted 19 inch wheels and the car had 18 inch wheels. I had to come back two weeks later and wait 3 hours to have the 19 inch wheels installed. I am not likely to buy another vehicle from this dealership. More

I have nothing but great things to say about Butch Shearer and Henry Brown. Butch and the team went above and beyond to find the vehicle that my wife and I were looking for without the typical sales Shearer and Henry Brown. Butch and the team went above and beyond to find the vehicle that my wife and I were looking for without the typical salesman pressures and delivered on great customer service and commitment to VOC from the start. Upon vehicle delivery Butch walked us through all the vehicle functionality and assisted with all the technical accoutrements the vehicle offered. Butch made himself 100% available and transparent through and after the process. We will be sure to tell our friends and family who are in the market where they need to go to get their next vehicle. Thank you Butch and Henry Brown for the wonderful truck and awesome purchasing experience! More

They were very helpful. Helped me get what I wanted and love the car I got love the car I got More

Very kindPlace was cleanEveryone was extremely helpful Very kind Place was clean Everyone was extremely helpful and made sure we were taken care of Very kind Place was clean Everyone was extremely helpful and made sure we were taken care of More

Everyone we encountered was nice and professional no pressure definitely a nice truck buying experience pressure definitely a nice truck buying experience More

Ryan 'Big Tuna' Teschke got me into the nicest 1500 you've ever seen. It's almost like he read my mind in what I was looking for in a truck. My kids will be buying vehicles from Ryan! you've ever seen. It's almost like he read my mind in what I was looking for in a truck. My kids will be buying vehicles from Ryan! More

I ordered my truck over 6+ months ago and had to contact my rep multiple times because of the delay (understand that it was nothing that could be done about this). When my $72k finally arrived I came to che my rep multiple times because of the delay (understand that it was nothing that could be done about this). When my $72k finally arrived I came to check it out and sign paperwork, only to be told that everything was not installed on it and the vehicle was very dirty! I had to wait another two days as I received a call saying that the vehicle had a part that just came in that the salesman was not aware of. After picking up my vehicle, I agreed to bring it back and have it serviced again and because the service dept. Left a screw or something in the speakers in the tail-bed along with loose wires. At this point I was able to get a loaner vehicle, leave my truck again, just to come back the next day to pick it up. The loaner vehicle did not have gas, so I was told to fill it up and that I would get reimbursed for it. Once I took the loaner and dropped it off, I was told a check would be mailed. I was called the next day to come and pick up the money. This was about my 4th trip to the dealership, which would not have been a problem if I lived close but was driving from San Tan. The salesman tried to make it right by giving a free detail, and a tank of gas (when we asked). I was never shown the features on my truck and was told to call if I had any questions. I have bought many different vehicles and this was by far my worst experience. I will be ordering more vehicles in the near feature, but not from Henry Brown. To spend $72k on a vehicle is a big deal to me and unfortunately this dealership did not deliver. More

Avoid this dealership. Ben Brown will not return your calls and is unprofessional dealing with customers. calls and is unprofessional dealing with customers. More

Everybody I worked with were great help. Everything went without a hitch. I appreciate the attention to my needs! without a hitch. I appreciate the attention to my needs! More