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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,541 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,541 reviews

October 23, 2021

Ben brown is the best I always get my cars off Ben brown wil buy no we’re else More

by DGREGG95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Henry Brown Buick GMC responded

Thank you for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that Ben was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 21, 2021

Ben Brown and his team were so helpful through the entire experience. Highly recommend them. More

by jaimebarth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ben and our team here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 20, 2021

Always get good service at Henry Brown, Pete is a great service advisor. Thank you More

by mr_sds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Fairbanks
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Oct 21, 2021 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Pete here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 18, 2021

Great salesperson, a no nonsense approach for the deal, didn’t have to go back and forth several times to make the deal. More

by brianfero7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan was my sales associate and he was awesome
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Oct 18, 2021 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review, Brian, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 15, 2021

Butch did a fantastic job, he made the process quick, easy and painless. totally recommend More

by ERICWS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2021 -

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 15, 2021

Joel 'JP' Price has met our new car needs for several years. He listens to what you want and delivers what you want. Joel has sold me several top-line Buicks and GMC autos for my wife and family. My vehi More

by PSMESSER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2021 -

Henry Brown Buick GMC responded

Thank you! It has been a pleasure serving you, Phil. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 14, 2021

Services was great. Always take great care of me. I keep coming back to them. More

by DRDAVIDDAHL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2021 -

Henry Brown Buick GMC responded

Thank you, David, it's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 14, 2021

Dwayne treated me with respect from the first moment. I appeared like I was there just to test drive a used vehicle. Dwayne’s patience got me into the exact car I was looking for. More

by Chad H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Henry Brown Buick GMC responded

Thank you, Chad, it's fantastic to hear that Dwayne provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2021

No surprises when I got there. Very happy with how the vehicle purchase went. I happily recommend this dealership to anyone. More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2021 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 08, 2021

Arron Upchurch did a fantastic job he helped make all my needs attainable. Everyone did More

by LCOLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas James
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Upchurch
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Oct 10, 2021 -

Henry Brown Buick GMC responded

We appreciate your business, Lcoll, and our team looks forward to serving you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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