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Herb Chambers BMW of Boston
Boston, MA
2,426 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,426 reviews
May 20, 2021
My 4th BMW purchased from Kevin. Seamless, professional, and always on top of the details. Kevin goes above and beyond in providing efficient service throughout the sales and delivery cycle. and always on top of the details. Kevin goes above and beyond in providing efficient service throughout the sales and delivery cycle. More
by tr
Employees Worked With
May 18, 2021
Repair work above and beyond, responsive to concerns and cost. Sam was patient and provided clear information on repairs needed and went to bat for me to reduce cost. cost. Sam was patient and provided clear information on repairs needed and went to bat for me to reduce cost. More
by carol
Employees Worked With
Sam Dias
May 16, 2021
I bought all my 3 new BMW X3 SUV from Abdou! He is the best sales! Also I’m always satisfied with service and all Herb Chambers!! best sales! Also I’m always satisfied with service and all Herb Chambers!! More
by Cooltheresa3
May 16, 2021
The team provided excellent service, accurate quotes on time needed for service, and very good detail about the findings while the car was being serviced. I look forward to the ongoing relationship with t time needed for service, and very good detail about the findings while the car was being serviced. I look forward to the ongoing relationship with this location. Thank you. More
by Rniazi
Employees Worked With
Samik
May 15, 2021
I had a great visit today. I was recognized by James when I walked in the door. The service was efficiently effective. Thank you, Peter when I walked in the door. The service was efficiently effective. Thank you, Peter More
by peter_hou
Employees Worked With
May 15, 2021
Very professional operation. Friendly staff. Sometimes dealers are not the cheapest, but the tire price was actually competitive. I have confidence they will get the work done correctly. dealers are not the cheapest, but the tire price was actually competitive. I have confidence they will get the work done correctly. More
by John B.
Employees Worked With
Brad Michael
May 14, 2021
Service was easy to book - the service personnel were welcoming and efficient. The video from the service technician was particularly useful. Felt well taken care off! welcoming and efficient. The video from the service technician was particularly useful. Felt well taken care off! More
by RRT
May 14, 2021
Abdou, my sales rep was fantastic. I would recommend him and Herb Chambers BMW unconditionally! Abdou is affable, knowledgeable, and efficient. He is one of the main reasons why I am a repeat customer of He and Herb Chambers BMW unconditionally! Abdou is affable, knowledgeable, and efficient. He is one of the main reasons why I am a repeat customer of Herb Chambers BMW. More
by peter
May 14, 2021
My wife and I recently worked with Jing Lau at Herb Chambers BMW. Jing was highly professional and went above and beyond during our car buying process. We couldn’t be happier with our new BMW and much Chambers BMW. Jing was highly professional and went above and beyond during our car buying process. We couldn’t be happier with our new BMW and much of that is due to Jing’s attentiveness, professionalism, and customer service throughout the sales process. More
by rmurphy27
May 11, 2021
It was a nice experience to purchase new BMW X3 car to me at this dealer. I couldn’t have made decision quickly without saleman Badis’s patient help and insightful introduction on my new car purchasing event at this dealer. I couldn’t have made decision quickly without saleman Badis’s patient help and insightful introduction on my new car purchasing event. It is impossible to compare my OTD price with all of recent deals for this X3, but I think my offer should be a good deal because there is a considerable discount in it. David at finance department also gave me a impression since he recommend some options to me on basis of my actual driving situation. Overall I would like give my 5-star service feedback for this dealer. I appreciate Badis and David’s support and help. Thanks! Will consider to recommend this dealer to my guys who are interested in having BMW cars. More
by binliu.pnnl
