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Herb Chambers BMW of Boston
Boston, MA
2,399 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,399 reviews
November 10, 2020
I could not be happier with Kevin. He took care of helping me build the right car for me and he made sure I could get it in time for me to go to Florida for the winter. Everything went perfectly - he helping me build the right car for me and he made sure I could get it in time for me to go to Florida for the winter. Everything went perfectly - he did what he said he would do and I did not have one issue or problem! More
by Maria
Employees Worked With
November 08, 2020
I had my 2006 BMW X5 vehicle serviced at Herb Chambers of Boston. My vehicle was and would be in good hands. I got my vehicle on September 21, 2020, and drives great on the road. I have great customer exper Boston. My vehicle was and would be in good hands. I got my vehicle on September 21, 2020, and drives great on the road. I have great customer experience with Mr. Matt Krapee who strives to make customer service his first priority. I have known Mr. Krapee since 2009, where I felt the great welcome and friendly environment and great welcome. I feel comfortable to bring my vehicle back to the facility soon for a safety recall. I believe constant communication, being humble, respectful, polite and being friendly are great positive attitudes are successful business manners. I found all of that at the service facility Herb Chambers BMW of Boston. Thanks to Mr. Matt Krapee for customer courtesy, great welcome and great experience. Thanks to everyone who made me feel that way where customer service comes first. More
by louayawadh
Employees Worked With
November 08, 2020
My wife and and I were very fortunate to have Kevin as our BMW sales representative. Kevin is extremely knowledgeable and assisted us in ordering our X7. Kevin kept us updated from start till end and our our BMW sales representative. Kevin is extremely knowledgeable and assisted us in ordering our X7. Kevin kept us updated from start till end and our experience with Kevin was exceptional. Make sure to ask for Kevin when shopping for your new BMW. A great guy! More
by Jeff_haughton
Employees Worked With
November 04, 2020
I am a first time car buyer and first time BMW owner. I was very happy with the customer service and deals I received from Herb Chambers! Couldn’t be any happier! was very happy with the customer service and deals I received from Herb Chambers! Couldn’t be any happier! More
by DVLASSOV10
Verified CustomerNovember 04, 2020
Abdou always goes above and beyond to get exactly what I Abdou always goes above and beyond to get exactly what I want and need. Very satisfied with the service every time and the sales team. Abdou always goes above and beyond to get exactly what I want and need. Very satisfied with the service every time and the sales team. More
by KATHERINEMENDOZA015
November 04, 2020
Highly recommend Herb Chambers and Kevin Bugbee. It was the best car shopping experience I’ve had. Top notch customer service during the whole process. Kevin helped me find exactly what I wanted at my pric the best car shopping experience I’ve had. Top notch customer service during the whole process. Kevin helped me find exactly what I wanted at my price point and handled all paperwork seamlessly. Definitely will work with Kevin again! More
by NPaparian
Employees Worked With
November 04, 2020
Working with Hadi for my second BMW was once again an easy and comfortable experience. He is very personable, conscientious, and an absolute pleasure! I will highly recommend him and Herb Chambers BMW. easy and comfortable experience. He is very personable, conscientious, and an absolute pleasure! I will highly recommend him and Herb Chambers BMW. More
by AFPATTERSON
October 31, 2020
Kevin is very well versed in all things BMW, and can answer any question you could possibly come up with. He researched vehicles for me that would meet my specific needs, and did everything he could to answer any question you could possibly come up with. He researched vehicles for me that would meet my specific needs, and did everything he could to speed my purchase along. I highly recommend asking for Kevin if you are visiting this dealership. More
by Dianedegrace
Employees Worked With
October 26, 2020
It was great to work with Abdou. He was professional and easy to deal. Thanks for your help Abdou. I will definitely work with this dealership again easy to deal. Thanks for your help Abdou. I will definitely work with this dealership again More
by Vakhob Avazov
October 26, 2020
I custom built and ordered a 2021 Mini Cooper Countryman from HC BMW of Boston. I dealt with Brian E. and Liz (Business Manager), both of who have been extremely helpful and accommodating. The car was bui from HC BMW of Boston. I dealt with Brian E. and Liz (Business Manager), both of who have been extremely helpful and accommodating. The car was built overseas and has just arrived in Boston. Everything was done over the phone. I am hopefully picking up my new car this weekend. So far, everything has gone perfectly and the car arrived in the timeframe that was conveyed to me. More
by ginadias10
