Herb Chambers BMW of Boston

I just ended my second lease with Herb Chambers BMW, and the car was such a joy to ride that I bought it at the end of the second lease period. The unbelievable service department always had my back, no mat the car was such a joy to ride that I bought it at the end of the second lease period. The unbelievable service department always had my back, no matter what was needed . I felt respected and in safe hands during both lease terms which is why I opted to stay. This is, hands down , the best dealership I have ever worked with . Matt Krappe , Service Director, is unparalleled in his customer service excellence and his desire to make you happy with the outcome . There is an old saying," Surround yourself with a trusted insurance person , attorney, physician, and a great auto body shop . This is the place. Give Matt a call..... More

Just picked up my BMW X5 last Saturday from Herb Chambers dealership and Kevin was assisting me. Exceptional service from him. He stayed on top of everything. Konrad K. dealership and Kevin was assisting me. Exceptional service from him. He stayed on top of everything. Konrad K. More

I bought my mini in 2019 and its been an year now, I've been loving it. Everyone at this dealership were very approachable. Samuel Hesketh-Tutton helped me well with my purchase and gave me a smooth experi been loving it. Everyone at this dealership were very approachable. Samuel Hesketh-Tutton helped me well with my purchase and gave me a smooth experience. More

Amazing service! Exceeded all expectations and I will do business with them again. Thank you Nick and Omar for all your help and hard work! business with them again. Thank you Nick and Omar for all your help and hard work! More

I bought my first Mini in 2013 here at Herb Chambers of Boston and had the best experience ever buying a new car. Friendly, personable, courteous, and caring associates looking out for your needs. Boston and had the best experience ever buying a new car. Friendly, personable, courteous, and caring associates looking out for your needs. More

We have purchased a number of BMW's through Kevin Bugbee. He is our choice each time to get us exactly the car we ask for. We have always driven standard transmission, and he has come through for us each tim He is our choice each time to get us exactly the car we ask for. We have always driven standard transmission, and he has come through for us each time. This year we went with an automatic 2020 X3 certified car with low mileage. He takes good care of us to programming the key and radio stations. He attends to each detail so that we are completely satisfied. We recommend Kevin highly to anyone who wants to get exactly what they ask for. Mohammed Omar was very helpful in arranging the financing, title, and out of state registration requirements. They work well together to make the experience less stressful. More

I've bought a few cars through Herb Chambers but this was my first BMW. Kevin Bugbee was really great to work with. It didn't hurt that I knew what I wanted from the moment I walked through the door, but Kev my first BMW. Kevin Bugbee was really great to work with. It didn't hurt that I knew what I wanted from the moment I walked through the door, but Kevin made the buying experience a pleasure. From the moment I walked through the door to the moment he personally delivered the vehicle, there was not one hiccup in the process. Definitely recommend working with him. More

My husband and I had such a great experience shopping for our certified pre-owned X3. Abdou was a great salesperson and was very friendly and professional. It was one of the most seamless car buying transa our certified pre-owned X3. Abdou was a great salesperson and was very friendly and professional. It was one of the most seamless car buying transactions we had. Mohammed in the financing department spent a lot of time reviewing the contract as well as the warranties and other options. We were truly happy with the experience at Herb Chambers and definitely would recommend to any friends and family. More

Badis, Liz, Sarah, and Omar were excellent - made my buying experience very easy and stress free. Would definitely recommend to family and friends. Thank you! buying experience very easy and stress free. Would definitely recommend to family and friends. Thank you! More