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Herb Chambers BMW of Boston

Boston, MA

4.8
2,396 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,396 reviews

December 11, 2024

This was my second visit to BMW Boston. In both instances, I met with Abdou Merheb. Abdou was extremely accommodating and efficient which resulted in a very satisfying dealership experien More

by Michael K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers BMW of Boston responded

Michael, thank you for sharing your positive experiences with Abdou, Mohammad, and David at Herb Chambers BMW of Boston! We're delighted to know our team provided accommodating and informative service during both visits. Enjoy the ride!

December 08, 2024

Salesman was efficient, honest and gave me a good deal right out of the gate. Car was ready on time with everything done correctly. More

by megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Flanders was Great
Dec 09, 2024 -

Herb Chambers BMW of Boston responded

Megan, we're delighted to hear that you had a positive experience with our team at Herb Chambers BMW of Boston! It's great to know everything went smoothly and efficiently. Enjoy your new car!

December 05, 2024

This is the greatest dealership in the world. Sooo accommodating. The service is top notch. It’s a tough business and cars always break, and these guys make me feel better about it. What a nice p More

by carservicerating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the glowing review! We're delighted to hear that our team at Herb Chambers BMW of Boston made your experience so positive and accommodating. It's great knowing Matt, Melissa, Iris, Albert, and everyone else provided top-notch service. We look forward to assisting with any future needs!

December 03, 2024

This team is always so professional and great to work with! I wouldn’t go anywhere else for service on my car. Thank you, BMW! More

by tjhill435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our team at Herb Chambers BMW of Boston consistently provides you with professional service! Thank you for your loyalty and trust in us.

December 01, 2024

Matt in the service department is an exemplary employee. Matt is professional, knowledgable, kind, but most of all he was able to help me, and put my mind at ease during the entire process, while keeping me More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Boston responded

Lisa, thank you for sharing your experience with Matt and the Herb Chambers BMW of Boston team! We're delighted to hear he provided such exceptional service and kept you informed throughout. We appreciate your support!

November 30, 2024

I was satisfied with the service this morning. It went smoothly and I was happy with the loaner car More

by Richkerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurrell
Dec 02, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Boston

November 30, 2024

Easy process to get my BMW scheduled for a service online and friendly service at the time of drop off / pick up. Quick same day service as well. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that scheduling your BMW service online was a breeze and that you received friendly, efficient care at Herb Chambers BMW of Boston. Thank you for sharing your experience!

November 30, 2024

Can’t be any happier with this guys, mark rabin owe you the world man, great guy. Took my car to bmw in Peabody was quoted $7,000 for repairs that “not to sure if it’s going to fix the issue, but it’s wher More

by Jackson F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark rabin
Dec 02, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our team at Herb Chambers BMW of Boston could accurately diagnose and fix your car's issue, saving you from unnecessary expenses. It's fantastic to know Mark Rabin provided such excellent service. Thank you for sharing your experience with us!

November 28, 2024

I have been buying new BMW’s from Herb Chambers for thr last 30 years. For many years Higor has been our advisor and we find him to be outstanding with great knowledge about the car and a fantastic persona More

by geraldraphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Herb Chambers BMW of Boston responded

Hi Geraldraphel! Thank you for your loyalty over the years and for highlighting Higor's exceptional service at Herb Chambers BMW of Boston. We're delighted to know he's been such a valuable advisor!

November 27, 2024

Excellent customer focus and knowledge of vehicle and process. Would highly recommend Herb Chambers BMW Boston. More

by mkauffman9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Forster
Nov 28, 2024 -

Herb Chambers BMW of Boston responded

Hi M Kauff! Thank you for the recommendation! We're delighted to hear that our team at Herb Chambers BMW of Boston provided excellent customer focus and knowledge. We appreciate your support!

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