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Herb Chambers BMW of Boston
Boston, MA
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,388 reviews
October 03, 2019
Very professional...excellent experience. This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Gr This is my fourth BMW from this dealership. Always very receptive and responsive to my needs. Makes customers feel relaxed, welcomed and important. Great follow up. Highly recommend...great over all experience. More
by JOHNJUDKINS
Verified Customer
October 03, 2019
Super helpful and professional This was a great experience. Would highly recommend the service team there. They took care of my flat, and since an oil change was coming the follow This was a great experience. Would highly recommend the service team there. They took care of my flat, and since an oil change was coming the following week, squeezed it all in so I didn't have to do 2 trips! Even got me a LYFT to and from work so I couldn't be happier with this. More
by WilliamOfBoston
Employees Worked With
Mark Ravin
October 03, 2019
Great experience! James has always been great to work with and provides a extremely high level of customer service. He is able to explain the process and manage expect James has always been great to work with and provides a extremely high level of customer service. He is able to explain the process and manage expectation along the way as to what will happen and when. More
by MANSFIELD0
Employees Worked With
October 03, 2019
Mini Service is great! Mark is terrific! I came in with a small issue. Mark was great -not only did he find the problem, and correct it, but was able to do some other things too -i.e. oil c I came in with a small issue. Mark was great -not only did he find the problem, and correct it, but was able to do some other things too -i.e. oil change, etc.. He noticed I needed an Inspection Sticker and did that too. I couldn't be more pleased! More
by DOWLING
Employees Worked With
Mark Ravin
October 03, 2019
Easy to work with Giovanni knows the car sales business. I’ve bought at least 12 new BMW’s. This is the first with Chambers and Giovanni.. The best by far! Giovanni knows the car sales business. I’ve bought at least 12 new BMW’s. This is the first with Chambers and Giovanni.. The best by far! More
by JDEJESUS0
October 03, 2019
Great service and an amazing loaner car!!!!!!!! Great service and a very quick turn around with repairs. Received a document which fully explained the issues with the car and the cost of each item. Great service and a very quick turn around with repairs. Received a document which fully explained the issues with the car and the cost of each item. More
by CLo3
Employees Worked With
Daniel Blash
October 02, 2019
Great Service As always Been working with Hadi for a few years now. Highly recommend him if you want to purchase a BMW. One recommendation to any buyer is always do your ho Been working with Hadi for a few years now. Highly recommend him if you want to purchase a BMW. One recommendation to any buyer is always do your homework before going to the dealer, so you don’t waste your time or their time. More
by JOE.LIANG6801
October 02, 2019
Fast and easy The service tech was genuine and kind. Very friendly. Great smile. The whole visit was fast and easy. The valet guys were also nice. I will be back The service tech was genuine and kind. Very friendly. Great smile. The whole visit was fast and easy. The valet guys were also nice. I will be back. More
by paulrobinson63
Employees Worked With
Nick Mitrano
September 26, 2019
quick, easy, and fun sale Abdou is super friendly, matter of fact, and makes it happen in a blink. I would highly recommend this dealership if a BMW is right for you. Abdou is super friendly, matter of fact, and makes it happen in a blink. I would highly recommend this dealership if a BMW is right for you. More
by SPOKESVILLE13
September 24, 2019
Excellent customer service Abdou was great to work with. He made the experience seamless. The dealership has a wide range of inventory and that made the task to find a new car m Abdou was great to work with. He made the experience seamless. The dealership has a wide range of inventory and that made the task to find a new car much easier More
by DRVJ
Employees Worked With
