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Herb Chambers BMW of Boston
Boston, MA
2,382 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,382 reviews
January 10, 2019
Great dealer with a fantastic service director Matt, the service director, went above and beyond to help me resolve an issue. He was very responsive and friendly. I can't say enough good things abo Matt, the service director, went above and beyond to help me resolve an issue. He was very responsive and friendly. I can't say enough good things about how happy I am with the service I received. This is a top notch dealer with top notch personnel. More
by mikesebastian
Employees Worked With
Matt Krappe
January 06, 2019
Did not put any oil back into my engine Almost had an engine failure after I picked my car up from having a new gasget replaced as I was driving the warning lihht went off on my dashboard sa Almost had an engine failure after I picked my car up from having a new gasget replaced as I was driving the warning lihht went off on my dashboard saying the car was “dangerously low on oil” total jole right? Noooo I returned to service department the service rep apologized had the car runnee fill my enfine with some strat cans of oil he found laying sround in the service bay what a joke and the price for all of this was over $900 the service department is ripoff city I have had my BMW serviced here before I should have known better More
by bostonreguy
Employees Worked With
December 24, 2018
Best salesman Recently visited H Chambers of Boston BMW. Mark Lande was my salesman. Best car salesman I have dealt with in 50 years. Knew the products. Spent l Recently visited H Chambers of Boston BMW. Mark Lande was my salesman. Best car salesman I have dealt with in 50 years. Knew the products. Spent lots of time with me. No high pressure or games. Great person to deal with. More
by b mason
Employees Worked With
December 10, 2018
Great Purchase for X3 M40i! Ahmed Jabrane did a great job in figuring out which vehicle suited our needs and style. After test-driving some cars, we settled on the car that my fa Ahmed Jabrane did a great job in figuring out which vehicle suited our needs and style. After test-driving some cars, we settled on the car that my family really likes. Thank you Ahmed for going through the process and then finishing extremely strong to make sure everything is taken care of. The attention to detail especially giving the keys with stickers for the FastPass was extremely helpful. More
by markflo
December 06, 2018
Great and will return soon! The reason I came in was to have my rear brake light repaired to renew my state inspection. After replacing the bulb it went out again (notification o The reason I came in was to have my rear brake light repaired to renew my state inspection. After replacing the bulb it went out again (notification on my dashboard went off) and had to return the following day. It turned out the socket had to be repaired and had to come back in to have it repaired. In no way this was again Higor, but the service team should had quality controlled it. Higor was very attentive about the situation, and understood making a second trip the following day was a bit frustrating. He helped allocate the charges that were made the first day to put towards the fixes the second day, and also got my vehicle inspected on the same day to save me another trip. Upon receiving my vehicle back, Higor personally also came out to inspect the vehicle and tested the brake lights, which I definitely appreciated. You'll notice he's always with clients at his desk as I'm sure everyone wants to have their service consulted through him. I'll be coming back soon! More
by chrisc116
Employees Worked With
December 06, 2018
Great Salesman, excellent overall experience Great experience with this dealership. Very responsive, courteous, professional, and fun to work with. The dealership was very helpful in processing Great experience with this dealership. Very responsive, courteous, professional, and fun to work with. The dealership was very helpful in processing our purchase and delivering the car to Vermont without any issues (especially needed since MA does not issues temporary registrations). I would also highly recommend out salesperson Kevin Bugbee, he was great to deal with and an exceptional person. More
by New BMW owner
December 04, 2018
Excellent, efficient experience I had an excellent experience buying a new BMW X5 here. I worked with Kyle Boylan, who was as professional, poised and knowledgeable as any car sales I had an excellent experience buying a new BMW X5 here. I worked with Kyle Boylan, who was as professional, poised and knowledgeable as any car salesman I've met. I explained right from the start that my time was limited and Kyle and the staff behind him didn't play games. I got a great car at a fair price, without a lot of back and forth. Exactly what I was hoping for! More
by Scott B
December 03, 2018
Hastle-free experience for new car buyer I have not purchased a new car in about 16 years so needless to say the process can be intimidating. Ahmed made the process very easy and stress free! I have not purchased a new car in about 16 years so needless to say the process can be intimidating. Ahmed made the process very easy and stress free! More
by NewCarBuyer
December 03, 2018
Super service Ahmed and Nick are always great to work with. They were able to get my car in and out the same day. Thanks you both for your help. Ahmed and Nick are always great to work with. They were able to get my car in and out the same day. Thanks you both for your help. More
by Dlepke
November 29, 2018
The best BMW dealer by far in New England I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free w I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free when your car is getting serviced...I’ve been dealing with Service Adviser DAN BLASH for a while now...never disappointed...the professionalism he demonstrates the way he communicates every step of the way from the moment u drop off until the moment you pickup gives you comfort, because you feel involved in the whole process. I give this company and Dan my service adviser a 5 star rating! More
by Wayde
Employees Worked With
Daniel Blash
