
Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Didn't take much to convince me! I have never owned a BMW, in fact I didn't like that last one I rode in previously. However, the first time Kevin showed me a new one I was hooked. A I have never owned a BMW, in fact I didn't like that last one I rode in previously. However, the first time Kevin showed me a new one I was hooked. And he was great, I started small and worked my way through half the models, trying to find the one for me! He never gave up, with out being a pest, we drove a half dozen before I settled on the perfect 530i. Try and get me out of it now! Thanks to Kevin and Herb Chambers I'm now one of the converted. Go there, and buy a car!!!! More
Experience with Ahmed I had a great experience with Ahmed. I thought I wanted a 545xi but I wasn't sure and Ahmed was happy to show me other models as well and was extreme I had a great experience with Ahmed. I thought I wanted a 545xi but I wasn't sure and Ahmed was happy to show me other models as well and was extremely patient in answering all of my many questions and addressing my concerns. He also let me take all the time I needed to think things over and make my decision. When I was ready, I came in and he helped me get everything done quickly. I felt a sympatico with Ahmed --- he is very attentive to detail, as am I, and I was very comfortable and knew he would take care of everything in the way I wanted. In addition, unfortunately, once I got my car, I got into an accident after two weeks and I was very upset. I left a message for Ahmed, and even though it was his day off, he called me right away and got in touch with the collision center and helped me arrange things. In summary, I had a wonderful experience and recommend Ahmed very highly. I also had a very good experience with Omar, who handled the business end. He is efficient, got me through everything quickly, and is extremely personable. More
Bugbee beats the band Keven Bugbee has been my BMW sales person since 2002. He's gotten to know my family and me very well over these 17 years. He's an excellent sales pers Keven Bugbee has been my BMW sales person since 2002. He's gotten to know my family and me very well over these 17 years. He's an excellent sales person who researches my options carefully before presenting them to me. His research always matches mine. He's smart and knows how to work with his client to find a car that meets that client's needs. Working with Bugbee, one knows this is a salesman who has a process,. No hard-sell from him. In my experience we talk about transportation requirements as well as lifestyle and how the BMW can address my needs. That's why I've been acquiring my BMWs from Bugbee (and Herb Chambers) for almost 20 years. More
New car I recently had the pleasure of working with Herb Chambers BMW of Boston, specifically Ahmed Jabrane, who helped me drive off in an M5. I was very pick I recently had the pleasure of working with Herb Chambers BMW of Boston, specifically Ahmed Jabrane, who helped me drive off in an M5. I was very picky about the type of car I wanted and Ahmed catered to all of my needs. He found an M5 that fit my taste and ordered it from BMW's NJ processing center, and after an hour or so of paperwork and going over the car, I got to drive off in it. I am very pleased with my experience and would recommend BMW of Boston to anyone looking to get a new car! More
2016 BMW X5 Purchase Had a great experience buying a BMW X5 from Kevin Bugbee - he did everything that was promised to me and in return i got what i wanted. Had a great experience buying a BMW X5 from Kevin Bugbee - he did everything that was promised to me and in return i got what i wanted. More
Experiencing unthinkable I have been a customer since 1996 and everyone knows I can be very demanding when it comes to quality service and Hadi, Matt and Melissa always make s I have been a customer since 1996 and everyone knows I can be very demanding when it comes to quality service and Hadi, Matt and Melissa always make sure I receive the service I demand from BMW center. More
Makes Car Buying Easy This is the 2nd car I've bought from Kevin Bugbee/Herb Chambers BMW, in that order. Kevin makes the process comfortable and easy. He works hard to mak This is the 2nd car I've bought from Kevin Bugbee/Herb Chambers BMW, in that order. Kevin makes the process comfortable and easy. He works hard to make sure you get the car you want and keeps the communication flowing till that happens. More
Kevin Bugbee Kevin was a pleasure to work with: he went above and beyond what I expected and spent a lot of time helping me select the car that was exactly what I Kevin was a pleasure to work with: he went above and beyond what I expected and spent a lot of time helping me select the car that was exactly what I wanted. His knowledge and expertise, along with his attention to detail was awesome and I highly recommend seeking him out when you’re looking to lease or purchase a new or used car. Thank you!wendy c More
Amazing customer service, thanks to Kevin Bugbee Kevin went out of his way to treat me incredibly well. He is knowledgeable and generous simply because he enjoys helping out others. Amazing salespers Kevin went out of his way to treat me incredibly well. He is knowledgeable and generous simply because he enjoys helping out others. Amazing salesperson! More
James is the worest worker there Look Guys, I called one day asking about service, and someone called James took my call and was talking to me as I'm not a customer. He was say to me Look Guys, I called one day asking about service, and someone called James took my call and was talking to me as I'm not a customer. He was say to me Sir you can't bit a house over the phone and when I started to answer , he said sir let me talk, then I lost my tamper and I raised my voice saying, Noooooo. I'm the customer, I'm calling to listen to my issue and try to solve it....it seemed like he didn't have the minimum skilss of customer service. I really like the sales guys and the general manager there. All of them are great except this guy, I don't know what problem he has. More