Herb Chambers BMW of Boston

Candid/No Pressure Decisions I have been renting cars from Herb Chambers BMW and Kevin Bugbee since 1998. I have had nothing but positive experiences with Kevin Bugbee. I have l I have been renting cars from Herb Chambers BMW and Kevin Bugbee since 1998. I have had nothing but positive experiences with Kevin Bugbee. I have leased four Five Series BMW's and bought one 530 from Kevin. Each of the transactions has been a candid and straightforward experience. I have found Kevin to always be candid, honest and funny. There is no high pressure sales. He is a pleasure to deal with. More

Kevin Bugbee is the Best!!! I have leased 4 BMW’s and recently purchased an x2 from Herb Chambers of Boston. My first lease experience was working with Kevin Bugbee and I have ch I have leased 4 BMW’s and recently purchased an x2 from Herb Chambers of Boston. My first lease experience was working with Kevin Bugbee and I have chosen to use no one else for the past 12+ years. Kevin is the Best! He is knowledgeable, professional, honest, funny and kind. Though I only see Kevin once every 3 years, he’s like that pair of old slippers in my closet that I forget how comfortable they are until I put them on again. He goes above and beyond what is expected. I have loved every car that he had gotten me. Again, he’s the best. More

Kevin Bugbee and Herb Chambers BMW are a winning combo! I just leased my fourth BMW from Herb Chambers BMW and MINI of BOSTON. I think the dealership is fantastic and the sales service superlative. This wa I just leased my fourth BMW from Herb Chambers BMW and MINI of BOSTON. I think the dealership is fantastic and the sales service superlative. This was my first time working with Kevin and I can say it was my best experience so far. Thanks to Kevin’s patience, experience, and ability to really listen to what I was asking for, he was able to get me the best BMW I’ve ever had by far. I am extremely grateful and will always work with Kevin going forward. More

Thought it would be torture But it was not. Nick in Sales, Sam in Finance, and Edwin made it all refreshingly relaxed and respectful. We felt that we were treated as equals by But it was not. Nick in Sales, Sam in Finance, and Edwin made it all refreshingly relaxed and respectful. We felt that we were treated as equals by patient and considerate professionals. We came from way out of town on a tip, and will come all the way in again for our next car. More

Best in the Business! This was my 4th BMW leased with Kevin and, as always, he and his team are the best in the business! Great car, great price and great experience! Hi This was my 4th BMW leased with Kevin and, as always, he and his team are the best in the business! Great car, great price and great experience! Highly recommended! More

Solid BMW Dealership Kevin was very helpful and responsive. He consistently went above and beyond to satisfy my requests. Kevin has worked for BMW for a long time, which Kevin was very helpful and responsive. He consistently went above and beyond to satisfy my requests. Kevin has worked for BMW for a long time, which explains his knowledge regarding the different models. More

Exceptional Customer Service I began my conversation with Ajah via email. She was professional and responsive. I had been going to many other dealerships, debating to lease or buy I began my conversation with Ajah via email. She was professional and responsive. I had been going to many other dealerships, debating to lease or buy pre-owned. Frustrated from experiences elsewhere, a family member recommended BMW. After a quick email exchange with Ajah, I made a visit to Herb Chambers where I was handed over to Abdou. While the car I was originally interested in sold right before my eyes, Abdou was kind and patient and assured me that we'd find a car in my price range. I felt calm and trusted Abdou right away because he was honest and transparent, but never made me feel like I wouldn't eventually be a BMW owner even though I thought it was a pipe dream. An hour after I left the dealership, Abdou called me and got permission to lease a previous year vehicle to me and he assured me it was in my price range. The rest is history! Couldn't have been a more seamless process in what is usually a dreaded experience. More

Mini, Mini years. Our relationship with Herb Chambers Mini goes back to 2006. I can say without hesitation that you won't find a better dealership to deal with! Every Our relationship with Herb Chambers Mini goes back to 2006. I can say without hesitation that you won't find a better dealership to deal with! Everyone you deal with from sales to service is top notch. Whoever screens potential employees does an exceptional job. I assume this is true for all the Herb Chambers dealerships. It is certainly true of the Mini dealership. I recommend the entire crew wholeheartedly. Jim and Carol McClelland More

Kevin Bugbee and Jano Leitaf I have leased cars for both my business and wife from Herb Chambers for 20 years and for all those years, have had the pleasure of working with Kevin I have leased cars for both my business and wife from Herb Chambers for 20 years and for all those years, have had the pleasure of working with Kevin Bugbee, who always goes above and beyond. The past 6 year I have also had the privilege of working with Jano Leitaf, who is the perfect balance to Kevin's, making a great team and car leasing an easy experience. Service the best, led by Matt Krappe, who runs the department and has gone above and beyond for me many times. Thanks Herb Chambers!-Andrew M Newton More