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Herb Chambers BMW of Boston

Boston, MA

4.8
2,396 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,396 reviews

June 07, 2018

Professional I was able to promptly schedule a 60K mile checkup. It turns out I needed new bushings and something else to prevent and oil leak. Everything was d More

by Lizard King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong, Mark Ravin
June 06, 2018

Fantastic experience! Kevin was such a spark of enthusiasm. He was very knowledgeable of the BMW product. Was an absolute joy to speak with. When it came down to the trans More

by Smittay701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Omar is the man! This was probably one of the easiest and smoothest car buying experience I’ve ever had. Omar was very courteous, helpful, enthusiastic, and easy to de More

by TK2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Herb Chambers BMW of Boston responded

I am so happy to know that you had such a great experience working with Omar! We are lucky to have him, he is always providing our customers with great service! Happy miles- Melissa Steffy, General Manager.

June 05, 2018

Higor Texiera is a rockstar!! Higor is the rockstar of this dealership. He is ready to smile , be warm and human. He responds to emails even when on leave. And takes calls or calls More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Texiera, Alex , Daniel Blash
June 04, 2018

Amazing customer service! Kevin was incredibly friendly and knowledgeable. Kevin went above and beyond in helping me choose the right car for me. I was extremely picky on the e More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Kevin was able to help you find the exact car you were looking for! Thank you for your review and recommendation- Kevin will be thrilled to read this! Best, Melissa Steffy, General Manager.

June 04, 2018

Pleasurable Kevin was outstanding from the moment we walked in until we left with our new car!! He went out of his way to make our experience positive with no has More

by Smitty70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. Great to know that you had a positive experience with Kevin! Happy miles- Melissa Steffy, General Manager.

June 03, 2018

Class Act Omar was a class act, funny, approachable, knowledgeable and best of all honest and clear. There is no smoky mirrors when dealing with this gentleman. More

by YSID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and compliments to Omar. I'll be sure to pass this along to him. We appreciate your feedback and are happy to know that you had a great experience with us! Best, Melissa Steffy, General Manager.

June 03, 2018

Certified 228i drive Convertible Omar was professional, polite and knowledgeable from the first meeting to my final car pick up. highly recommend him. All staff members were extremely More

by Bmwconvertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review and recommendation of Omar. Happy to know you enjoy working with us. Best, Melissa Steffy, General Manager.

June 01, 2018

Wonderful in Every Way! At 60 years old....I have had much experience with a huge variety automobiles. I started with Mini in NJ in 2014. There was a Clubman that I saw in More

by DonnaReid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in sales and Mark in Service, Chris Anslono, Moustafa Hamouda
Jun 04, 2018 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to write such a great review! Happy to know that you have had such great experiences with us! We appreciate your compliments and look forward to working with you again! -Melissa Steffy, General Manager.

May 31, 2018

Amazing Customer Service!! I have leased over 15 vehicles with Kevin, and recently leased two new ones. His service is beyond exceptional; he will go out of his way to meet his More

by Peter T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. It is great to hear from a customer who has enjoyed working with us, and Kevin, in leasing so many cars! We hope to assist you for many more! Best, Melissa Steffy, General Manager.

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