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Herb Chambers BMW of Boston

Boston, MA

4.8
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,395 reviews

May 28, 2018

My 6th BMW from BMW of Boston Kevin Bugbee was a pleasure to work with. He is personable,has great technical expertise, and very straightforward to deal with. He let's you know w More

by navybmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review happy to know that you enjoyed working with Kevin. He is a great member of our team and I'll be sure to pass along your recommendation to him. Best, Melissa Steffy, General Manager.

May 26, 2018

Super professional!!!! Adam is Super professional!!Best experience i ever had in financing.He process all paperwork in short period of time.Excellent customer service!!! Th More

by Steve Ismintsev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ebeid
May 29, 2018 -

Herb Chambers BMW of Boston responded

Thank you for such a kind review. I will be sure to pass this along to Adam. Glad he was able to make your experience with us a great one! Best, Melissa Steffy, General Manager.

May 25, 2018

BMW- Kevin Bugbee I recently purchased an X5 and Kevin Bugbee was my salesperson. Kevin was fantastic and the entire process was fast, easy and fully transparent. I h More

by Stowe410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

My experience leasing a new M550 was exceptional I was referred to Kevin Bugbee and BMW herb chambers by a friend of mine. From the very first call to the day I picked up my car the service was exce More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Herb Chambers BMW of Boston responded

Happy to know that Kevin provided you with such great customer service! I'll be sure to pass this along to him, he will be happy to read this! We appreciate your business, happy miles! Best, Melissa Steffy, General Manager.

May 24, 2018

Excellent Customer Service and follow up We could not be happier about our transaction experience with Kevin. This the 2nd BMW purchased from Kevin and we will be back. Kevin is a man of his More

by jackb1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Herb Chambers BMW of Boston responded

Kevin will be so thrilled to read this review! Thank you! Happy to know that he provided you with excellent customer service, Kevin really is a great member of our team we are lucky to have him! Best, Melissa Steffy General Manager.

May 24, 2018

A+ Customer Service I have never been a go-immediately-to-dealer type of car owner but this dealership has changed my mind on that. Good communication, kind staff, dilige More

by minivalkyrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong
May 25, 2018 -

Herb Chambers BMW of Boston responded

That is awesome! Glad we provided you with the service you deserve. Best, Melissa Steffy, General Manager.

May 23, 2018

BMW Dealership of Choice I had to choose between 2 BMW dealerships when I wanted to purchase my new 2018 X5. One that was close to my house and the other being Herb Chambers More

by michaelcurtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Herb Chambers BMW of Boston responded

Thank you for such a great review! Kevin will be so happy to hear that your friend recommended him and that he lived up to his expectations! He is a great member of our team always caring about the customer. We wish you many happy miles! Best, Melissa Steffy, General Manager.

May 23, 2018

Superior service! I have bought 2 new cars from Sheraz, and looking to buy my 3rd! He's been nothing but good to me and my family every time, and has become more of a More

by aezaz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Herb Chambers BMW of Boston responded

Thank you for such a great review! It is awesome to know that you not only enjoy working with us, but have created a relationship with Sheraz. That is exactly what we hope for with our customers! We hope to serve you for many more years! Best, Melissa Steffy, General Manager.

May 23, 2018

fantastic sales and manegment My experience with Omar and Adam was absolutely fantastic! Omar sold a car to my Mom, my brother and now me. Omar and Adam were super professional and More

by Aariana476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas, Adam Ebeid
May 24, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. Happy to know that you had such a great experience with us! We love to hear from customers who have worked with us more than once, and enjoyed it! I am pleased to know that our team provided you with great customer service, and we wish you many happy miles! Best, Melissa Steffy, General Manager.

May 23, 2018

A unique and enjoyable buying experience I have owned Audi automobiles for 20 years. 1 year ago I walked into the Herb Chambers dealership to check out the X6 and quickly met Kevin Bugbee. More

by Semo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Herb Chambers BMW of Boston responded

Glad you walked in that day too! Kevin is a great member of our team, always going above and beyond for his customers! Happy you got to work with him and have a stress-free, enjoyable car buying experience. Happy miles! Best, Melissa Steffy, General Manager.

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