Herb Chambers BMW of Boston

Thank you to Chris Armstrong, Mini/BMW Service and Sales! I have been loyal to Herb Chambers BMW/Mini of Boston for almost a decade now, as well as my Mother and we always are sending people your way! I have I have been loyal to Herb Chambers BMW/Mini of Boston for almost a decade now, as well as my Mother and we always are sending people your way! I have never had a bad experience; that says a lot about your amazing Team! I’ve had 3 Mini Cooper’s now and every time I come in; it’s a pleasure to work with everyone from the 3rd floor (Mini), down to 1st floor (BMW), and over to the Service Department! I don’t even own a BMW and the receptionists, advisors, whoever you pass by offers a friendly smile and makes sure you are taken care of! The Service Team is superb, Mark and Matt rock and the service team goes above and beyond from start to finish! Chris Armstrong is highly knowledgeable and he has kept in touch with us throughout; he’s always there to serve and is quick to offer help in a time of need! David Lopez and Sarah Hunter have been our Mini Sales Advisors and they are truly wonderful; very easy to talk to, you’ll never feel pressured and make the Mini experience one of a kind. So keep up the great work Team Boston; you ALL are rockstars! More

Another stellar purchasing experience Once again, Sheraz Sheikh went above and beyond to make my leasing experience effortless. Sheraz knew what type of car I was most comfortable with an Once again, Sheraz Sheikh went above and beyond to make my leasing experience effortless. Sheraz knew what type of car I was most comfortable with and within a few hours he had the exact model with options. Sheraz goes the extra mile to keep in touch with you and answers any questions you have without the small talk (frank, honest and down to earth). I recommend Herb Chambers BMW every chance I get! More

Great service, quick turnaround I brought a 2018 x3 M40i from Kevin Bugbee at this dealership in March. I found the experience straightforward, transparent, and simple. You’re treate I brought a 2018 x3 M40i from Kevin Bugbee at this dealership in March. I found the experience straightforward, transparent, and simple. You’re treated well from the first moment you walk through the door up through (and past) delivery. Kevin is a high-energy individual that is focused on making sure you get exactly what you want. The deal was fair and didn’t involved running around to 5 manager offices to get it done. I’d buy from Kevin and BMW Boston again. More

Great experience! I came to Herb Chambers to trade in my Mini Cooper that I bought 2 years earlier. I was looking for a Preowned BMW X1. I was introduced to Kevin and h I came to Herb Chambers to trade in my Mini Cooper that I bought 2 years earlier. I was looking for a Preowned BMW X1. I was introduced to Kevin and he made the whole process smooth and very easy. Great experience all around!!! More

First Class Service I purchased 3 BMW's from Herb Chambers BMW. The service team have been fantastic. Nick Mitrano, Senior Service Advisor, provides fantastic service an I purchased 3 BMW's from Herb Chambers BMW. The service team have been fantastic. Nick Mitrano, Senior Service Advisor, provides fantastic service and never misses anything. He is very smart as well. Matt Krappe, Service Director, provides First Class service. He is a true professional and extremely knowledgable as well. Matt and Nick always get the job done right the first time. I recommend to any BMW owner to get their cars from this dealer and their service! Nick Lagas and Jano are excellent sales team members and are fantastic in their roles. More

"Another GREAT experience" Abdelhak F. Thank you Ahmed for your professionalism and assistance. Almost 1 year after I purchased my car with Ahmed, he is still follows up and even helped me Thank you Ahmed for your professionalism and assistance. Almost 1 year after I purchased my car with Ahmed, he is still follows up and even helped me during my latest maintenance appointment....That's what I call continuous and AWESOME customer service!!! "Shokran = Thank you" my friend. More

Great Experience with Kevin! I recently turned in my X1 at Herb Chambers at the end of the lease term. Kevin helped me throughout the whole process and was extremely knowledgeable I recently turned in my X1 at Herb Chambers at the end of the lease term. Kevin helped me throughout the whole process and was extremely knowledgeable and personable. His customer service was out of this world! He made the process simple and painless. Great experience with him at Herb Chambers More

Simply Terrific! I just want to tell you how great it is to have the support of great service staff! I have used your service department "emergently" twice this year I just want to tell you how great it is to have the support of great service staff! I have used your service department "emergently" twice this year for tires as the streets of Boston are pretty unforgiving on them. I am a nurse that does urgent home visits to frail elders and I was on duty. I had a pesky nail stuck in my rear tire and I needed a new one "stat"! Chris hooked me up super speedy, super helpful and more importantly just super nice!! I was in and out in a jiffy and got back on the road to see patients. Thank you, thank you, thank you!!! More

leasing of new vehicle Working with Ahmed Jabrane to get my new vehicle was an excellent experience. Ahmed is great at communication and making sure the process goes smooth Working with Ahmed Jabrane to get my new vehicle was an excellent experience. Ahmed is great at communication and making sure the process goes smoothly! More

Very Positive Experience I was treated very professionally by everyone I interacted with and I’m driving the vehicle I set out to by. Special thanks to Omar (Sales) and Jeff I was treated very professionally by everyone I interacted with and I’m driving the vehicle I set out to by. Special thanks to Omar (Sales) and Jeff (Client Advisor)! More