Back

Herb Chambers BMW of Boston

Boston, MA

4.8
2,395 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 2,395 reviews

May 16, 2018

Simply Terrific! I just want to tell you how great it is to have the support of great service staff! I have used your service department "emergently" twice this year More

by My MINI Cares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong
May 16, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review! It is great to know that Chris was able to help you during such a stressful time, and get you back on the road! That is exactly the kind of service we strive for. Happy miles! Best, Melissa Steffy, General Manager.

May 16, 2018

leasing of new vehicle Working with Ahmed Jabrane to get my new vehicle was an excellent experience. Ahmed is great at communication and making sure the process goes smooth More

by sb
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review. Happy to know that Ahmed was able to provide you with great customer service, and made the buying process enjoyable. Best, Melissa Steffy, General Manager.

May 15, 2018

Very Positive Experience I was treated very professionally by everyone I interacted with and I’m driving the vehicle I set out to by. Special thanks to Omar (Sales) and Jeff More

by GayleMc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review! Happy to know that you had a great experience with us and found the car you were looking for! Happy miles- Melissa Steffy, General Manager.

May 14, 2018

Painless experience. Negotiated my lease over the phone and Giovanni and my rep Roberto Kelly were fantastic. I negotiated my lease over the phone and told them exactly what I was looking for and what my budget More

by serino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni and Roberto Kelly
May 15, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your kind review! Happy to know that we were able to make the process hassle-free for you! We know how stressful the car buying/leasing process can be, so we are always looking to make it easier for our customers. We appreciate your business and wish you many happy miles in your BMW! Best, Melissa Steffy, General Manager.

May 03, 2018

Above and Beyond James made it clear from the get-go that he was committed to solving the issues. He also has a very close relationship with my warranty company, and w More

by MACCONNOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Herb Chambers BMW of Boston responded

Thank you so much for taking the time to write such a fantastic review! We absolutely appreciate your feedback as it is so gratifying to know that we are doing something right! James is a wonderful asset to our team, always going above and beyond for the customers, I'll be sure to share your kind words and compliments to him! We look forward to servicing your automotive needs for years to come! Until then, take care! Best, Melissa Steffy, General Manager.

May 02, 2018

AHMED IS THE BEST This is my fourth car with Ahmed in over 10+ years. He is the best and now takes care of any and all of my friends and family. I highly recommend Herb More

by ccslomiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review! Happy to know that Ahmed has been able to take such great care of you and your family! Best, Melissa Steffy, General Manager.

May 02, 2018

Thank you Ahmed! I was dreading buying a new car but my 10 year old BMW needed to be replaced. Herb Chambers was not my first choice in dealerships. HOWEVER, that ch More

by cath116
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018

Great from reception to finance Robert Bey was one of the best professionals I worked with. He knew the details of the car, history model, & made sure process was awesome. More

by Sramey713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bey was amazing. Jeff Ticker in Finance was as well! Highly recommend him to anyone!!
May 01, 2018 -

Herb Chambers BMW of Boston responded

Thank you for your review! Glad Robert was able to make your experience a pleasant one! Happy miles, Melissa Steffy, General Manager.

April 29, 2018

100% Above and Beyond Customer Service! After searching for nearly a month for a specific late model BMW, we finally located one that matched our requirements at Herb Chambers in Boston. Af More

by JoeButkovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Herb Chambers BMW of Boston responded

What a gratifying review, Joe! Thank you for taking the time to give us your feedback! I am so happy that Nick and the rest of the team were able to assist you and your wife with smiles on their faces! We want nothing more than for our customers to feel welcomed and leave happy! We look forward to working with you again in the future, until then, take care! Happy miles! Best, Melissa Steffy, General Manager.

April 16, 2018

Sheraz is the BEST This is the second car I bought from Sheraz. He's the best, I went in with the list of what I wanted and he pulled it together for me and within a w More

by nikik
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Herb Chambers BMW of Boston responded

That is great! Thank you for your 5-star review of Sheraz. I am pleased to know that he was able to make the process easy and painless! Enjoy your new car! Best, Melissa Steffy, General Manager.

...
181
...