Herb Chambers BMW of Boston

Best Experience Ever! This is the first BMW I've ever leased, and working with Kevin Bugbee has been an absolutely positive experience. He's a great listener, understands This is the first BMW I've ever leased, and working with Kevin Bugbee has been an absolutely positive experience. He's a great listener, understands what's important to the customer, and demonstrated both patience and tenacity throughout the entire process. His tenure with the dealership is also to be respected and valued from the consumer level. More

Consistently excellent! I have been working exclusively with Herb Chambers Boston BMW--Kevin Bugbee in Sales and the entire Service Team for over 20 years. They are knowledge I have been working exclusively with Herb Chambers Boston BMW--Kevin Bugbee in Sales and the entire Service Team for over 20 years. They are knowledgeable, experienced, professional and passionate about customer service. I have been driving BMWs for 40 years and working with Herb Chambers BMW since I returned to Boston in the early 1990s. I recommend them to everyone I know. More

Always a pleasure! It's always a pleasure to do business with Herb Chambers BMW of Boston. I especially like working with Kevin Bugbee for his personal attention he giv It's always a pleasure to do business with Herb Chambers BMW of Boston. I especially like working with Kevin Bugbee for his personal attention he gives to every interaction. We have leased several new cars from Kevin and will continue to because the experience is friendly, simple and enjoyable. More

Gets the job done This is the second vehicle I have purchased through Kevin Bugbee. As a busy professional, it is refreshing to work with someone who understands your This is the second vehicle I have purchased through Kevin Bugbee. As a busy professional, it is refreshing to work with someone who understands your need to get things done in a timely manner. Kevin definitely knows the business inside and out. I plan and look forward to working with Kevin in the future More

Consistent satisfaction Kevin Bugbee exemplifies consistent excellence and a devotion to customer satisfaction. I have worked with Kevin on new car purchases for 20+ years. Kevin Bugbee exemplifies consistent excellence and a devotion to customer satisfaction. I have worked with Kevin on new car purchases for 20+ years. I have never come across any other salesperson with his reliability and trustworthiness. This time, Kevin helped find a used car with a very specific and narrow set of requirements---despite the difficulty, he found a perfect match in a matter of days. It has been a pleasure to work with Kevin all these years and I turn to him whenever someone in my family or someone I know needs a new BMW or any other car in the Herb Chambers brand family. More

Best New Lease Experince So Far I just leased a new BMW X5 through Kevin Bugbee and the experience was stress free! From the early notification of the pending end of lease, to the I just leased a new BMW X5 through Kevin Bugbee and the experience was stress free! From the early notification of the pending end of lease, to the consistent updates, and to the scheduling of the transition for the day I wanted, I left feeling very satisfied and grateful to be working with Kevin yet again. He made some potential snafus seem like nothing and I walked away with a beautiful new car. Because this is the fourth car I have leased with Kevin, I knew I didn't have to worry about a thing during the process. Thank you for being a professional through and through! More

Knowledgable, thorough and friendly Kevin has been leasing BMWs to my wife and I through Herb Chambers for years now. He understands the inventory and features well. He takes time to Kevin has been leasing BMWs to my wife and I through Herb Chambers for years now. He understands the inventory and features well. He takes time to find the right deals for us and is excellent explaining how the cars work when he delivers them. More

World class new car experience yet again Kevin Bugbee calls me 3 months earlier than my lease end and we go through the pros and cons of turning the 435i convertible in. He also goes over in Kevin Bugbee calls me 3 months earlier than my lease end and we go through the pros and cons of turning the 435i convertible in. He also goes over in complete detail knowing well that I'm yearning for a nice car that's got some zip. I'm also thinking I should me more sensible on my 9th car at Herb Chambers o Comm Ave, like an i3. Exactly 1 week later Kevin brings a beautiful M240i to my home and takes the old car back. I wrote last time the only reason I keep going back is because Kevin makes the whole process quick and easy. He knows the cars but he also knows and listens to his customers (who likes to hang around at dealerships?) Great guy that also knows great music that keeps on going forever! I know post sales is equally important and their service has always been excellent over all these years. More

Very please!! James Ahern is the best salesman, my husband and I are very very happy with James. I would recommend James to all my friends. He has a lot of patient James Ahern is the best salesman, my husband and I are very very happy with James. I would recommend James to all my friends. He has a lot of patient with us. More

Very professional I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test driv I had very nice experience getting my new car here. Ahmed is my client advisor, provided detail usage of each little feature of my car. From test driving to signing the docs, it just took me around 3 hours. The experience is seamless. They are also willing to give better price, I got the best price from them comparing other places. Strongly recommended! More