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Herb Chambers BMW of Boston
Boston, MA
2,386 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,386 reviews
June 30, 2023
The dealership was very responsive to my A/C problems. They took me in right away, diagnosed the problem while I waited and accelerated my annual service scheduled for later this summer. They took me in right away, diagnosed the problem while I waited and accelerated my annual service scheduled for later this summer. More
by LMD
June 29, 2023
Had a great time shopping for cars with Kevin - deep product knowledge, consistent follow-up, and a very thorough test drive. product knowledge, consistent follow-up, and a very thorough test drive. More
by SamSchu
Employees Worked With
June 28, 2023
James was very responsive to arranging replacement brake and tire service on short notice. He also got me paperwork to get $100 BMW Bridgestone rebate which made the tire pricing more competitive with retai and tire service on short notice. He also got me paperwork to get $100 BMW Bridgestone rebate which made the tire pricing more competitive with retail tire and brake services. You pay a little more at the dealership for all this, but you know you’re dealing with professionals and they will deal responsibly and quickly to any issues or concerns. More
by JDKD
Employees Worked With
June 27, 2023
Kevin is the most authentic, kind and caring employee at Herb Chambers. He treats you with respect and explains the process step by step. He is not a car sales man he is human! He made the purchase of our n Herb Chambers. He treats you with respect and explains the process step by step. He is not a car sales man he is human! He made the purchase of our new BMW flawless. Thank you Kevin!!! More
by jennica.hawkins
Employees Worked With
June 24, 2023
Kevin is extremely focused on customer service, clearly knowledgeable about the BMW line of automobiles, helpful, great follow through and personable. Thanks for the customer service.. knowledgeable about the BMW line of automobiles, helpful, great follow through and personable. Thanks for the customer service.. More
by Auto
Employees Worked With
June 24, 2023
Great energy, very friendly, and very helpful. They really connect with their customers I worked with Kevin Bugbee and he made the process super easy when it came to buying my first car. They really connect with their customers I worked with Kevin Bugbee and he made the process super easy when it came to buying my first car. More
by JustinRamirez829
Employees Worked With
June 22, 2023
Always satisfied with results. They always go the extra mile. I highly recommend this dealership. They always go the extra mile. I highly recommend this dealership. More
by vicki
Employees Worked With
June 22, 2023
Mark makes servicing your car a wonderful an easy experience. Always keeps his promises and keeps you informed! He’s knowledgeable and treats his customers like family! experience. Always keeps his promises and keeps you informed! He’s knowledgeable and treats his customers like family! More
by PIAPERRONE
Employees Worked With
Mark Ravin
June 21, 2023
Manos was straight forward and kept his word. He was very accessible and gave me great advice. He was very accessible and gave me great advice. More
by Fcelestin
Employees Worked With
