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Herb Chambers BMW of Boston

Boston, MA

4.8
2,497 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,497 reviews

February 01, 2023

The sales rep Badis Boussetta was very cordial and competent. He did not need to use the arsenal of tricks usually employed by sakes reps. We were able to reach a price agreement in a very short time More

by anacleto
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Feb 03, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We're so glad you enjoyed working with Badis and wish you many happy miles in your new iX. Take care and thanks again for your business, from all of us here at Herb Chambers BMW of Boston!

February 01, 2023

We recently had to use the derive department at Herb Chambers BMW. Hi got was very helpful, kind, and professional. Definitely recommend using Herb Chambers BMW service department for all your cars More

by tmeck328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your excellent review! We appreciate your business and look forward to seeing you next time at Herb Chambers BMW of Boston!

January 31, 2023

Badis is fantastic. He was a pleasure to work with while selecting our new car. He was extremely responsive via email and text, and supportive throughout. His honest and More

by cmessing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback! We're happy to hear Badis provided you with a truly excellent car-buying experience and we'll be sure to let him know how much you appreciate his dedicated service. Thanks for choosing Herb Chambers BMW of Boston. We look forward to working with you again in the future!

January 30, 2023

Great customer service by Jurell, I really love dealing with people who care about my experience more so than the product they sell. More

by Diego.osorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience working with Jurell and we hope to see you again next time here at Herb Chambers BMW of Boston. Take care!

January 30, 2023

I showed up at Herb Chambers BMW of Boston with my wife and 2 young kids on a Saturday. Saying they took care of us is an understatement. From our amazing sales advisor Steven Petrucci to his sales manager More

by Guillaume
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Guillaume, thank you so much for taking the time to share your experience! We're so glad Steven & the team were able to help get you behind the wheel of your dream car and we hope we can be of service to you & your family again in the future. Take care and thanks for your business, from all of us here at Herb Chambers BMW of Boston!

January 30, 2023

Good communication from the service team. Expensive but hopefully worth the cost. I have been using this place for 10 years. More

by Bmwboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your honest feedback! We appreciate your business over the past 10 years! -Herb Chambers BMW of Boston

January 28, 2023

My experience with Higor in the service department was fantastic. I could not be happier. First Class operation! JG More

by jtgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Thanks for visiting Herb Chambers BMW of Boston. Please don't hesitate to reach out if Higor & the team can be of service again in the future!

January 28, 2023

Herb Chambers BMH of Boston always does a superb job. They keep you abreast of what’s happening and have a fabulous waiting area if you want to stay. They’re pretty accurate with timing and staff are com More

by Janice S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth
Jan 30, 2023 -

Herb Chambers BMW of Boston responded

Janice, thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Herb Chambers BMW of Boston team with your service needs and look forward to seeing you next time!

January 26, 2023

Great and attentive customer service and fantastic workmanship done by their well trained and attentive mechanics and service personell More

by Dcarder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers BMW of Boston Team

January 25, 2023

Had a very good experience with Sheraz at Herb Chambers in Boston throughout the purchasing process and would recommend anytime. More

by helu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the excellent review! We're glad to hear you had a great experience working with Sheraz and we hope you'll be visiting our Herb Chambers BMW of Boston team again in the future. Take care!

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