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Herb Chambers BMW of Boston

Boston, MA

4.8
2,466 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,466 reviews

August 29, 2022

Professional experience, great communication, it was just a wonderful experience. Staff is knowledgeable and prompt. More

by imeanderson
Recommend Dealer
Yes
Employees Worked With
Jules. & Kyle Curtis
Aug 31, 2022 -

Herb Chambers BMW of Boston responded

We appreciate you taking the time to leave us your honest five-star review! We look forward to seeing you again next time! Thank you! - Herb Chambers BMW of Boston

August 29, 2022

I had to bring my vehicle into the dealership due to an emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to More

by Caline Stonyford aka Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurell, Service Advisor on Saturday.
Aug 31, 2022 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We're so glad Jurell had the opportunity to assist you and we'll be sure to pass along these kind comments to him, Hank & the rest of the team. Take care and please don't hesitate to reach out if we can be of service again in the future! - Herb Chambers BMW of Boston

August 29, 2022

Outstanding Customer Service - Highly Recommended - Dealt with Joel in Service Department and he was amazing! More

by peterg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in Service Department
Aug 31, 2022 -

Herb Chambers BMW of Boston responded

Thank you so much for the wonderful feedback! We're happy to hear Joel & the team took great care of you during your visit and we hope to see you again next time here at Herb Chambers BMW of Boston!

August 27, 2022

Best Costumer service by julie and Jose the vale guy ! ! She’s the best and help me out sooo much !! Thanks again 🙏🏻 More

by Lemusfrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're so glad our team had the opportunity to assist you and we hope to see you again next time here at Herb Chambers BMW of Boston!

August 24, 2022

Nice and friendly service and environment. Service is always high quality, efficient and solving the problem. More

by gpolykoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your service needs! We appreciate your support and look forward to your next visit!

August 22, 2022

I am picking up my fourth car from HC BMW Boston today. Sheraz has always been my sales person. The cars are reliable and well made etc but Sheraz is really the reason I am a repeat customer. He makes More

by CC
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Herb Chambers BMW of Boston responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future! - Herb Chambers BMW of Boston

August 20, 2022

Higor was very professional, cordial and friendly. A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s p More

by mnoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Herb Chambers BMW of Boston responded

Thank you for giving us another opportunity to earn your business! We're happy to hear Higor provided you with wonderful service during your visit and we hope to see you again next time here at Herb Chambers BMW of Boston!

August 20, 2022

Worked with Jurell for the annual maintenance service and he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurell
Aug 22, 2022 -

Herb Chambers BMW of Boston responded

We value your honest feedback, Elvis, and hope that we can see you back for a five-star experience next time! Jurell and the team thank you for the great review! - Herb Chambers BMW of Boston

August 17, 2022

Always a great, seamless experience with Ahmed. Always seams to know my style of cars I like to drive and with all the options. More

by Tony Bog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the great review, Tony! We're so glad Ahmed continues to earn your support and we look forward to seeing you next time here at Herb Chambers BMW of Boston!

August 13, 2022

I was greeted warmly, moved efficiently through the process and received my car back in good shspe More

by tobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We appreciate you visiting us here at Herb Chambers BMW of Boston and hope to see you again next time. Take care!

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