Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,402 reviews
March 14, 2022
Service took way too long! No updates while waiting. Only needed an estimate on the work the car needed and it took 5 hours. No one even told us when the car was ready. We No updates while waiting. Only needed an estimate on the work the car needed and it took 5 hours. No one even told us when the car was ready. We had to find the service rep on our own. When car was ready it took 45 minutes to bring it out. When car was finally brought out they left it parked up a hill instead of bringing it to the door which they said they would do. More
by Abeckford45
Employees Worked With
Joel Colon
March 10, 2022
Very accommodating and knowledgeable of their products. No pressure when deciding to purchase. Love them! No pressure when deciding to purchase. Love them! More
by ferdie
March 08, 2022
Poor service: called Uber for me as car was ready, then acted surprised when I arrived and made me wait 20 min for someone to go get the car. Also erased all radio presets. acted surprised when I arrived and made me wait 20 min for someone to go get the car. Also erased all radio presets. More
by Unhappy customer
Employees Worked With
No idea
March 05, 2022
Very professional, very knowledgeable, and very nice! ! A pleasure to deal with them!! Unlike any dealership! ! A pleasure to deal with them!! Unlike any dealership! More
by annabeth10b
Employees Worked With
March 04, 2022
Decent prices. Quite knowledgeable on the cars they sell and good guide. Can improve on following up with customers more diligently Quite knowledgeable on the cars they sell and good guide. Can improve on following up with customers more diligently More
by Prince
Employees Worked With
March 04, 2022
James gibbons in service has done great job for me for over 6 yrs of service on my bmw over 6 yrs of service on my bmw More
by Kp
Employees Worked With
March 02, 2022
Nick was great made the entire ordering process easy. Communication skills were excellent and basically Nick knows his business inside and out !! Communication skills were excellent and basically Nick knows his business inside and out !! More
by michaelwluka5x7
March 01, 2022
I brought my car in to the dealership for service, and Jurell Benton was my service advisor. He was great! Friendly, attentive, and super fast in processing my request! Jurell kept me informed and I enjoy Jurell Benton was my service advisor. He was great! Friendly, attentive, and super fast in processing my request! Jurell kept me informed and I enjoyed working with him. More
by BREN
Employees Worked With
Jurell Benton
