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Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,402 reviews
February 18, 2022
My experience at Herb Chamber BMW has been fantastic! The sales process was easy and my sales advisor Badis was really helpful throughout. Very satisfied as a customer. Thank you The sales process was easy and my sales advisor Badis was really helpful throughout. Very satisfied as a customer. Thank you More
by DK
Employees Worked With
Badis Boussetta
February 16, 2022
Wonderful people to work with. They made the process fast and seamless. Thank you so much! They made the process fast and seamless. Thank you so much! More
by ericacwright
February 15, 2022
Good service, friendly staff and very professional, fast service and would recommend them to others. service and would recommend them to others. More
by doreenpapsadore
Employees Worked With
February 14, 2022
This dealership takes for me 5:30 hours to complete the oil change and break fluid . the oil change and break fluid . More
by Halynaklyuchak
Employees Worked With
February 14, 2022
Fantastic, outstanding and excellent customer service across the board. Without a doubt I believe BMW of Boston is the Best. I brought my baby BMW X5 on Jan 2022, and I was pleased with Mr. Matt Krappe across the board. Without a doubt I believe BMW of Boston is the Best. I brought my baby BMW X5 on Jan 2022, and I was pleased with Mr. Matt Krappe who always provides an excellent courtesy service. Matt would listen to every details and write notes down to pass it to the technician. He goes beyond what I could ever expect and whenever problems have arisen, he would deal with them effectively, quickly and in a friendly positive manner. Matt he is extremely professional and knowledgeable and explains matters through and goes out of his way to resolve my automotive concerns. It is not a surprise for me because I have interacted with Matt since 2009. Though, he would be busy with other clients over the phone, but he would welcome me with a smile and humbly listen to my concerns and take care of them immediately without a second thought. Overall, Matt has a great interaction and positive attitude and would go the extra mile to make his customers pleased and happy. Thanks Matt for your outstanding customer service and I really appreciate Matt’s assistance, am thankful for his service and thoroughly recommend him. I also would strongly recommend Herb chambers BMW to anyone that wants to get good quality service :) Louay Awadh 2006 BMW X5 More
by louayawadh
Employees Worked With
February 10, 2022
Very friendly, thorough, professional from start to finish. Always a good experience—from the technicians to the service managers, I feel confident in the service they provide. Thank finish. Always a good experience—from the technicians to the service managers, I feel confident in the service they provide. Thank More
by Amy.sadowsky
Employees Worked With
Jurell
February 05, 2022
James was my service agent he was super professional. I got my car back same day he also went out his way to find me discount coupon which lowered my total repair bill. got my car back same day he also went out his way to find me discount coupon which lowered my total repair bill. More
by ronan warrior
February 04, 2022
Probably my 20th car from Kevin...always attentive and responsive...and entertaining! Thanks as always. Finance department leaves a lot to be desired. responsive...and entertaining! Thanks as always. Finance department leaves a lot to be desired. More
by JJ
Employees Worked With
February 04, 2022
Kevin is the best! He is responsive, honest, straightforward, and a joy to work with! straightforward, and a joy to work with! More
by WayneL
Employees Worked With
