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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,400 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,400 reviews

January 30, 2025

Exellent service with great communication. Easy to book appointment online and very convinient. Very nice waiting room area. More

by Chiecoli03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear you enjoyed the excellent service and comfortable waiting area at Herb Chambers BMW of Boston. Thanks for the review and please don't hesitate to reach out the next time we can be of assistance!

January 30, 2025

They were attentive, efficient, and very customer oriented in communication style and frequency. Well run service department. More

by jumahoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with the service department at Herb Chambers BMW of Boston! We're delighted to hear that our team was attentive and efficient in meeting your needs. We appreciate your support!

January 29, 2025

Professional and friendly. Always get good, timely, and reliable service. This time, James Gibbons was great. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston provided you with professional and friendly service. Thank you for your kind words, we look forward to serving you again!

January 27, 2025

Very well oiled machine. Service department truly cares. Always a pleasure working with Higor. Very good communication, knowledgeable and always happy to accommodate all my n More

by Fred997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Herb Chambers BMW of Boston responded

Fred, we're delighted to hear that Higor and our service department at Herb Chambers BMW of Boston have consistently met your needs. Thank you for sharing such positive feedback!

January 27, 2025

Samik is a great service advisor. Always willing to help and explain everything needed. Gives timely updates and works with you. More

by kareem.abdelaal1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samik
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Jan 27, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Samik provided you with excellent service at Herb Chambers BMW of Boston. Our team is committed to keeping our customers informed and satisfied, so it's great to know we hit the mark!

January 24, 2025

Just bought a 2022 BMW X3 M40I. The entire process was incredible. From my introduction, to the GM, sales person & finance everything was spot on. I would highly recommend this deal More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Zhang
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Jan 24, 2025 -

Herb Chambers BMW of Boston responded

Paul, thank you for the fantastic feedback! We're delighted to hear that your experience with us at Herb Chambers BMW of Boston was seamless from start to finish. Enjoy your 2022 BMW X3 M40I!

January 23, 2025

My semi-annual BMW X1 service went smoothly and in good time, and Higor was welcoming and helpful throughout. More

by SHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your review! We're honored that we earned your 5-stars during your recent service appointment! We look forward to seeing you next time at Herb Chambers BMW of Boston!

January 22, 2025

Jurell, my service advisor, was eager to help and extremely attentive to my service requests. More

by Ymp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Jan 23, 2025 -

Herb Chambers BMW of Boston responded

We're happy to hear Jurell provided you with such fantastic service during your recent visit here at Herb Chambers BMW of Boston! Thanks for taking the time to share your experience and please don't hesitate to reach out if we can assist you again in the future!

January 20, 2025

Great service, able to get appointments without any trouble, expresso machine with great coffee, good inventory More

by douberma18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean the tire man
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Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Hi Douberma, we're delighted to hear you enjoyed the service and amenities at Herb Chambers BMW of Boston! Thanks for highlighting our easy appointment process and inventory. We look forward to serving you again soon! Safe travels!

January 19, 2025

Great service. They are very organized and reasonable. I love their comprehensive video review of any recommendations. More

by frmurphyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with Herb Chambers BMW of Boston! We're delighted to hear that our organized service and comprehensive video reviews met your expectations. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

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