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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,007 Reviews

1,007 Reviews of Herb Chambers BMW of Boston - Service Center

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December 10, 2022

Higor is great! He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mi More

by lemanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Herb Chambers BMW of Boston responded

We appreciate you leaving Higor and our team this kind review! We hope that you'll visit us again and let us know if we can help again! Thank you! - Herb Chambers BMW of Boston

December 10, 2022

I have the best experience with a car dealer, either for purchasing or maintaining with the Boston BMW More

by Shokofeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Dec 13, 2022 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your business! We're honored to receive your support and look forward to your next visit!

December 09, 2022

The team is always responsive, polite, and helpful. James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly rec More

by CM-Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five-star review! We're glad to hear how James and the rest of the crew here at Herb Chambers BMW of Boston could assist you during your visit with us. We hope to see you back!

December 06, 2022

Honest specific and helpful in answering my question. This allowed me to make decisions that make me more loyal to bmw. More

by Plclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

It makes us so happy to hear it! Thank you for being part of the Herb Chambers BMW of Boston family!

December 04, 2022

Great service! Very customer friendly. Not pushy when it comes to selling additional services. Thanks More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

Paul, We're glad you trust the Herb Chambers BMW of Boston team to provide quality care for your vehicle! Thank you for being part of our family!

December 04, 2022

Excellent service, updates and quick pick up of the vexhicle. Got a detail as well More

by idiom.clean_0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

Thanks for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Boston with your service needs and hope to see you again in the future. Take care!

December 01, 2022

A service advisor Higor is truly an exceptional person. He went in every possible detail over what is needed to be done for my car and why. From now on, I will be taking my car only to this dealership More

by Temkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Herb Chambers BMW of Boston responded

It's wonderful to hear that our service team made the experience easier for you! Thank you for trusting us with your vehicle! We'll see you next time! - Herb Chambers BMW of Boston

November 29, 2022

Matt is the best service manager around! He is definitely an asset at Herb Chambers BMW Boston .Matt goes above and beyond to help his clients ..Thank you Matt! More

by jpaone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful review! We're certainly lucky to have Matt on our team and we can't wait to share these kind comments with him. Take care and we'll see you next time here at Herb Chambers BMW of Boston!

November 28, 2022

Easy to set up appointment. Communication through day could have been better but ok. Cashier did not have paperwork when arrived More

by SWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Colon
Nov 29, 2022 -

Herb Chambers BMW of Boston responded

Thank you for visiting our team! We hope to provide you with a timely appointment next time! -Herb Chambers BMW of Boston

November 23, 2022

Mark raven is the reason I do business with this particular dealership he is the best More

by cynthiaking1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark raven
Nov 25, 2022 -

Herb Chambers BMW of Boston responded

Thank you for rating Mark and Herb Chambers BMW of Boston five stars! We look forward to seeing you again, Cynthia!

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